Radisson Rewards is a joke. Radisson Rewards is a joke. They took 129000 reward points out of my VIP account for a reservation l was trying to modify/correct & won't return them. You can't even contact Radisdon Rewards Customer Service. If you do actually get to speak to a person in reservations it's just a continuous irritating loop of utter crap. Nobody listens and or they just talk over you. Radisson Rewards is a time waster that just makes you angry. Utter rubbish. Customer Service is zero.

Radisson Aquatica Resort - TERRIBLE Benita on reception is the most unwelcoming, rudest person I have ever met. Rooms were not ready for 2 hours had to wait til 8pm to check in. The attitude of Benita was disgusting. No eye contact, one word answers, complete disinterest in our group checking in. Even checking out she couldn’t even wish us well or smile! Hotel is also falling apart. Benita should be fired we will never visit Radisson again!!

THIEVES… They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

The noise is not worth it The noise is not worth it. It cost us just under 200 euro for one night and myself and my partner barely slept. Between the traffic outside and other people just walking by. There was no insulation. The room when we arrived was freezing and we tried to put the heating on, it wouldn't work. Then during the night it must have came on and it would not turn off. Worst sleep in a hotel. I would NEVER come back or recommend anyone to stay here.

Radisson show NO loyalty to its customers - AVOID! Radisson's 'no notice' overnight devaluation of reward points in 2022 was unforgiveable. It resulted in loyal customers losing around 70% of their points value. When Radisson can do this, why would you choose to stay loyal to them? Also, Radisson's Customer Service is beyond dreadful, it's as if agents are being incentivised NOT to help you, it's so bizarre. Time for a takeover of this company!