Anyone looking for a good hotel in York… Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station Can highly recommend this Hotel

Radisson is the worst hotel Radisson is the worst hotel and customer service experience I have had. The radisson Hotel and suites gdansk sold us a package with false advertising. We did not get the room or package we paid for. The manager agreed to a refund due to double booking our room for a formal. We received a fraction of a refund (a few pounds) when the hotel cost £250. This was insulting to get under £10 refund when a full refund was agreed. Have to go through the bank to get money back when dealing with the radisson. I wouldn't trust this company with your money. Make sure you see what you are paying for first.

One of the worse hotels I’ve stayed at… One of the worse hotels I’ve stayed at in my whole existence. Major improvements need to be made from the management side through to the room divisions team. I will be contacting Head office with a detailed report of my experience, and outlining the serious failures being made which urgently need to be implemented. London Gatwick

Double charged for restaurant visit We stayed with Radisson Red in London, Heathrow on the evening of 10th March, the whole experience was less than our expectations are for the Radisson brand. Focussing just on the restaurant, many of the dishes were not available to order and we were not told of this when seated and it was only when we placed our orders that we were informed that the particular offering was not available. When we left the restaurant we asked for the meal to be charged to our room and also showed the person our Radisson membership discount code. We then left to go to our room, after around 30 minutes when we were trying to relax a member of the Radisson restaurant team came to our door to take payment, and would not leave without payment. Once we paid, we then realised we had been overcharged. We went downstairs, and they apologised and said a mistake had been made and provided us with a voided receipt and charged us the correct amount. We were informed the transaction would be cancelled and refunded. After a week, no refund has been received , so we contacted radisson again and was assured that the refund would be with us. We are now over two weeks on, and still no refund. This is not the way I would have expected to have been treated by such a company, and I WILL NOT be using them in future.

I've been waiting on my order since… I've been waiting on my order since January and it's now March..they lied about first order and said it would be expedited..that was not true..they have yet to refund my money