Radisson Aquatica Resort - TERRIBLE Benita on reception is the most unwelcoming, rudest person I have ever met. Rooms were not ready for 2 hours had to wait til 8pm to check in. The attitude of Benita was disgusting. No eye contact, one word answers, complete disinterest in our group checking in. Even checking out she couldn’t even wish us well or smile! Hotel is also falling apart. Benita should be fired we will never visit Radisson again!!

No where near 4+ rating - Poor Radisson Jass, Khajuraho, India; Quite frankly the 4+ rating by Titan travel for this hotel is laughable. Fortunately we only had to stay for one night as part of our Wild India tour. The lobby itself was immaculate - Then we entered our room - disappointment does not begin to cover it. The room was small to say the least - The ceiling had a large bulge & crack in it., but the worst part was the bathroom - The standard of maintenance carried out must have been done by Bodgeit & Scarper - The worst tiling & grouting I have ever seen. How on Earth this was rated 4+ is ludicrous

THIEVES… They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

Wrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.

Anyone looking for a good hotel in York… Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station Can highly recommend this Hotel