Country Inn and Suites by Radisson, Houston Intercontinental Airport East I booked and paid online and arrived at the hotel with my twin 12 year old girls. We arrived late as I requested after 10pm, we had just left a 75th birthday party nearby. When we walked into the lobby a large heavy set lady with scabs on her body and glasses? was on the phone. When she finally got off the phone we were told to come back because the system was down/updating I don’t remember exactly how she described it but she said she could not check us in for at least an hour or two!!! I was extremely upset and told her we would just drive back home an hour away….upon filing a complaint the hotel denied this ever happened and refused to refund me!!!!

Radisson is the worst hotel Radisson is the worst hotel and customer service experience I have had. The radisson Hotel and suites gdansk sold us a package with false advertising. We did not get the room or package we paid for. The manager agreed to a refund due to double booking our room for a formal. We received a fraction of a refund (a few pounds) when the hotel cost £250. This was insulting to get under £10 refund when a full refund was agreed. Have to go through the bank to get money back when dealing with the radisson. I wouldn't trust this company with your money. Make sure you see what you are paying for first.

Radisson show NO loyalty to its customers - AVOID! Radisson's 'no notice' overnight devaluation of reward points in 2022 was unforgiveable. It resulted in loyal customers losing around 70% of their points value. When Radisson can do this, why would you choose to stay loyal to them? Also, Radisson's Customer Service is beyond dreadful, it's as if agents are being incentivised NOT to help you, it's so bizarre. Time for a takeover of this company!

THIEVES… They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

Radisson Montevideo is the best in the city We have visited Radisson in Montevideo many times and keep revisiting them. Always friendly, flexible and helpful service, at a fair price.