Country Inn and Suites by Radisson, Houston Intercontinental Airport East I booked and paid online and arrived at the hotel with my twin 12 year old girls. We arrived late as I requested after 10pm, we had just left a 75th birthday party nearby. When we walked into the lobby a large heavy set lady with scabs on her body and glasses? was on the phone. When she finally got off the phone we were told to come back because the system was down/updating I don’t remember exactly how she described it but she said she could not check us in for at least an hour or two!!! I was extremely upset and told her we would just drive back home an hour away….upon filing a complaint the hotel denied this ever happened and refused to refund me!!!!

Radisson Agra (India) Wow. What an amazing experience. The staff is so well trained, I will definitely be staying at The Radisson Agra again.

Radisson in Goa March 2024 Radisson in Goa March 2024 The hotel in located close to Candolim beach but is a lovely oasis with staff that are really helpful and want your stay to be the best. I am a coeliac and the team, including the chef did all they could to accommodate my meal requests. I can honestly say they were fantastic. Thank you On a negative work is ongoing on renovation around them but again staff will help to address any concerns

Double charged for restaurant visit We stayed with Radisson Red in London, Heathrow on the evening of 10th March, the whole experience was less than our expectations are for the Radisson brand. Focussing just on the restaurant, many of the dishes were not available to order and we were not told of this when seated and it was only when we placed our orders that we were informed that the particular offering was not available. When we left the restaurant we asked for the meal to be charged to our room and also showed the person our Radisson membership discount code. We then left to go to our room, after around 30 minutes when we were trying to relax a member of the Radisson restaurant team came to our door to take payment, and would not leave without payment. Once we paid, we then realised we had been overcharged. We went downstairs, and they apologised and said a mistake had been made and provided us with a voided receipt and charged us the correct amount. We were informed the transaction would be cancelled and refunded. After a week, no refund has been received , so we contacted radisson again and was assured that the refund would be with us. We are now over two weeks on, and still no refund. This is not the way I would have expected to have been treated by such a company, and I WILL NOT be using them in future.

I've been waiting on my order since… I've been waiting on my order since January and it's now March..they lied about first order and said it would be expedited..that was not true..they have yet to refund my money