DO NOT JOIN Radisson Rewards When you join Radisson Rewards, they cheat you out of points. You have to constantly monitor your points because they don't give them to you after your stay. Then, you have to email back and forth with them, giving them your dates of stay, membership number, and confirmation code, begging for your points. The last time this happened, they REFUSED to award my points. I removed the app from my phone and I will never stay at a Radisson again. I will be notifying everyone of this across all social media platforms and consumer protection sites. John W. (Johnny) Boone Davao City, Philippines (Park Inn by Radisson)

Anyone looking for a good hotel in York… Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station Can highly recommend this Hotel

Country Inn and Suites by Radisson, Houston Intercontinental Airport East I booked and paid online and arrived at the hotel with my twin 12 year old girls. We arrived late as I requested after 10pm, we had just left a 75th birthday party nearby. When we walked into the lobby a large heavy set lady with scabs on her body and glasses? was on the phone. When she finally got off the phone we were told to come back because the system was down/updating I don’t remember exactly how she described it but she said she could not check us in for at least an hour or two!!! I was extremely upset and told her we would just drive back home an hour away….upon filing a complaint the hotel denied this ever happened and refused to refund me!!!!

Wrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.

One of the worse hotels I’ve stayed at… One of the worse hotels I’ve stayed at in my whole existence. Major improvements need to be made from the management side through to the room divisions team. I will be contacting Head office with a detailed report of my experience, and outlining the serious failures being made which urgently need to be implemented. London Gatwick