One of the worse hotels I’ve stayed at… One of the worse hotels I’ve stayed at in my whole existence. Major improvements need to be made from the management side through to the room divisions team. I will be contacting Head office with a detailed report of my experience, and outlining the serious failures being made which urgently need to be implemented. London Gatwick

No where near 4+ rating - Poor Radisson Jass, Khajuraho, India; Quite frankly the 4+ rating by Titan travel for this hotel is laughable. Fortunately we only had to stay for one night as part of our Wild India tour. The lobby itself was immaculate - Then we entered our room - disappointment does not begin to cover it. The room was small to say the least - The ceiling had a large bulge & crack in it., but the worst part was the bathroom - The standard of maintenance carried out must have been done by Bodgeit & Scarper - The worst tiling & grouting I have ever seen. How on Earth this was rated 4+ is ludicrous

radissonhotels.com is a terrible website radisson hotels is a terrible website. Difficult to navigate and does not offer all available brands when selecting dates for a location. Not a user-friendly website. I am a Radisson Rewards member but find the website that is too cluttered and limited hotel selection. Small feint fonts are difficult to read. When searching for a hotel near Florida, U.S., it returns 5 hotels situated 3,500 miles away. I am sure there are Radisson Group hotels in Florida, U.S.

THIEVES… They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

Radisson Rewards is a joke. Radisson Rewards is a joke. They took 129000 reward points out of my VIP account for a reservation l was trying to modify/correct & won't return them. You can't even contact Radisdon Rewards Customer Service. If you do actually get to speak to a person in reservations it's just a continuous irritating loop of utter crap. Nobody listens and or they just talk over you. Radisson Rewards is a time waster that just makes you angry. Utter rubbish. Customer Service is zero.