Wrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.

radissonhotels.com is a terrible website radisson hotels is a terrible website. Difficult to navigate and does not offer all available brands when selecting dates for a location. Not a user-friendly website. I am a Radisson Rewards member but find the website that is too cluttered and limited hotel selection. Small feint fonts are difficult to read. When searching for a hotel near Florida, U.S., it returns 5 hotels situated 3,500 miles away. I am sure there are Radisson Group hotels in Florida, U.S.

THIEVES… They can only be classified as THIEVES and that is why my lawyers will file a complaint. I make a reservation and without warning they decide to charge me immediately. When I ask for explanations they tell me that the reason is that they have applied discounts to me. Discounts that I have not requested or selected and that, therefore, must be collected immediately. They do not warn about this on the page.

Anyone looking for a good hotel in York… Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station Can highly recommend this Hotel

Radisson Rewards is a joke. Radisson Rewards is a joke. They took 129000 reward points out of my VIP account for a reservation l was trying to modify/correct & won't return them. You can't even contact Radisdon Rewards Customer Service. If you do actually get to speak to a person in reservations it's just a continuous irritating loop of utter crap. Nobody listens and or they just talk over you. Radisson Rewards is a time waster that just makes you angry. Utter rubbish. Customer Service is zero.