Wrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.

Big mistake booking at Radisson! I made a big mistake booking a room at Radisson outside Naples, Italy. I needed to swap the name on the room last minute as I was unable to fly. I was due to land late last night so I called this morning, by which time they given away my room and told me the 700 I had spent on the room was non-refundable. I simply don’t trust Radisson and will never stay with them again. I hope they enjoy the 700 because they have lost a customer for life.

One of the worse hotels I’ve stayed at… One of the worse hotels I’ve stayed at in my whole existence. Major improvements need to be made from the management side through to the room divisions team. I will be contacting Head office with a detailed report of my experience, and outlining the serious failures being made which urgently need to be implemented. London Gatwick

No where near 4+ rating - Poor Radisson Jass, Khajuraho, India; Quite frankly the 4+ rating by Titan travel for this hotel is laughable. Fortunately we only had to stay for one night as part of our Wild India tour. The lobby itself was immaculate - Then we entered our room - disappointment does not begin to cover it. The room was small to say the least - The ceiling had a large bulge & crack in it., but the worst part was the bathroom - The standard of maintenance carried out must have been done by Bodgeit & Scarper - The worst tiling & grouting I have ever seen. How on Earth this was rated 4+ is ludicrous

Radisson Agra (India) Wow. What an amazing experience. The staff is so well trained, I will definitely be staying at The Radisson Agra again.