Wasted my money! I called the hotel, left messages and emails to make sure that my trip could be executed. I even tried to contact Lovevacations via phone and the chat and I got NO response from anyone. I did not go on my trip and I did not get a refund nor a notification about any type of accommodations or credits I could possibly receive. The contact was HORRIBLE!! You cannot blame this entirely on Covid-19.

auto generated emails :( We had only auto generated emails to guide us through the process, they were not using live operators. Our flights were changed via email but never confirmed, and our itinerary was never updated on the manage booking page. That is also another downside, having to request access every time via email to check any info. We loved our hotel but next time we'll skip the middle man.

Complete joke of a company This travel agency is a complete scam. They are unprofessional and non-responsive to any issues or requests you may have. They will take your money and disappear. They are based out of England so there's little you can do to get in contact with them after booking. Customer service and live chat are always non-functional. You've been warned. Stay far away!

Using them again..... I’m not sure why there have been any negative reviews. Everything was great using Lovevacations. I’ve booked another trip through them for October 2020 and my husbands 50th birthday. Hopefully it will go just as seamlessly and as expected!

Scam Horrible! You do not exist, you are a scam. We attempted to change our reservations, following your directions completely. You never got back to us. We called our hotel on the day we were to arrive and our reservation did not exist. Calls were never answered. Emails never answered. We were able to get a refund from the airline, but you stole over $1100.