Using them again..... I’m not sure why there have been any negative reviews. Everything was great using Lovevacations. I’ve booked another trip through them for October 2020 and my husbands 50th birthday. Hopefully it will go just as seamlessly and as expected!

Stay away from them at all costs Stay away from them at all costs. They take your money and then you’ll never hear from them again. There’s no way to speak with them only a messaging system. I’ve sent 10+ messages over 2 months and yet to get a response. I tested positive for Covid days before our trip and despite the hotel telling me their will be no cancellation charge on their end , Lovevacations took our money with no option to reschedule or anything. $700 wasted. Thanks Lovevacations!

auto generated emails :( We had only auto generated emails to guide us through the process, they were not using live operators. Our flights were changed via email but never confirmed, and our itinerary was never updated on the manage booking page. That is also another downside, having to request access every time via email to check any info. We loved our hotel but next time we'll skip the middle man.

I booked a trip a couple weeks before… I booked a trip a couple weeks before 4th of July to another state. The city implemented a curfew and closed businesses. Needless to say I never went on the trip because it was affected by COVID. According to the policy of lovevacations, I was supposed to be contacted to make future arrangements. I have not been contacted yet. It is very hard to get a hold of anyone at customer service. Guess its a loss.

We have tried for over 4 months to… We have tried for over 4 months to contact lovevacations to find out about our cancelled trip to Hawaii without success. lovevacations cancelled our trip (due to Covid which is understandable), received the funds back from the hotel and haven't contacted us regarding how we can use those funds for future travel. And, there is no way to email, call or chat with lovevacations online. They have literally disappeared with our money. We have issued a fraud complaint with our credit card company.