Soha Ellithy
GBNever book a choice hotel chain Never book a choice hotel chain! Worst customer service, not helpful. None of their hotels have good reviews, all hotels are dirty and low quality. They don’t care about customers feed back or take complaints seriously.
Judy Robinson
GBThe reviews cannot be real The reviews cannot be real. I have been a member of Choice Hotels many years. Please make sure the rating is 4 stars or close as possible or the hotels at least in the DMV area will not be nice. I even found several needles in the bathroom in Baltimore. In staying at the Quality Inn 801E Parham. Booked two nights but was scared to stay 2nd. Saw glass in the parking lot in a.m. that looked like someones car window was broken. If you are looking for a decent room in this chain you probally need to pay very close to $200 a nite no matter what the reviews say. Leave yourself time to switch rooms, location etc. I have been disappointed many times, and more lately. I used to think it was just the Econolodges. Affordable should not be scary.
JPJ
GBNot only are their hotels quite dismal, the staff is rude Not only are their hotels quite dismal, but the people who are employed by them are just downright nasty. I have stayed at this particular hotel several times since it is near a relative's home. I was asked to leave feedback and when I gave my honest opinion, I was told it wasn't up to their standards! Lol, well neither are their hotels. Be discerning folks and choose another brand. There are many hotels out there who will be glad to accommodate you, and TREAT you with RESPECT. I will pay more in the future to get respectful treatment.
Monika Bright
GBMISLEADING ADVERTISING andFRAUDULENT CC WITHDRAWALS. Choice Hotel‘s advertising (and in the… Choice Hotel‘s advertising (and in the US it‘s prime time) is misleading and inaccurate. They promise a free night after two stays. We stayed 4 nights at different hotels on a 2000 mile roadtrip and are still not eligible. The hotels themselves were, to say the least, disappointing. Promised amenities like swimming pools were not available and a hot breakfast was, in Rawlins, a slice (one) of toast.I feel the Rawlins Hotel was actually a front. The woman who checked us in spoke little English and was more interested in ‚selling‘ Apple goods to two men in the lobby. Having taken my credit card. I was charged twice, but the receipt on the Choice website said we were a no show. I am still trying to get my money back and as for my free night………..!
Mark Cochrane
GBWorst hotel company I have ever had the… Worst hotel company I have ever had the displeasure of staying at, absolutely filthy rooms, worst customer service ever, staff are very ignorant and rude, the entire hotel smells terrible, the walls and carpets are covered in filth, bedsheets weren't washed, the windows were broken, someone's van was stolen from the from the supposedly secure car park and the staff didn't care because it's likely they were.involved, other review sites show more than 20 vans have been stolen from their car park in the last 5 years which is very suspect, quite obvious the staff were involved.