Worst hotel company I have ever had the… Worst hotel company I have ever had the displeasure of staying at, absolutely filthy rooms, worst customer service ever, staff are very ignorant and rude, the entire hotel smells terrible, the walls and carpets are covered in filth, bedsheets weren't washed, the windows were broken, someone's van was stolen from the from the supposedly secure car park and the staff didn't care because it's likely they were.involved, other review sites show more than 20 vans have been stolen from their car park in the last 5 years which is very suspect, quite obvious the staff were involved.

This company gave me false informations… This company gave me false informations , held crucial information from me, tried to charge me hidden fees when the representative didn't inform me. They try to get you to stay at a time share after booking and that was such a disaster for us, the whole experience for finding a hotel to stay at and then they wanted to charge a fee of ocer 200$ American dollars. I WOULD AVOID THEM AT ALL COST! Even their own reps say they are a scam after speaking to a receptionist at one of the hotels I stayed at. I wanted a recording of my conversations one manager said he will send it to my emaik and than when i called back to see why i havent recieved them anotber one stated they don't give out recordings.

Deceptive advertisements I have been a customer for many years but never applied for their Choice Privileges Master Card (Wells Fargo). There was a advertisement incentive to apply for the card to get $100 back while I was doing the current reservation. That did not happen. I finally got the email confirmation 3 days later after I called them. The card would not arrive via mail before my weekend stay so I won't get credit for the stay because I won't have the CC to use it during check in. The suggested advertisement seemed to make you think you was going to get the $100 credit on the current reservation you are making. I reserved the room with another CC and called them to try to get the CC information so I can use it when I check in but they couldn't provide that on the phone call.

their promotions are scams their promotions are scams. The current one "stay 2 nights and get a 3rd for free". They refuse to credit points for 72 hours after the second stay -- when most people are back home. The limited promotion ensures no one will collect. We fell for this scam and want to warn others.

Not only are their hotels quite dismal, the staff is rude Not only are their hotels quite dismal, but the people who are employed by them are just downright nasty. I have stayed at this particular hotel several times since it is near a relative's home. I was asked to leave feedback and when I gave my honest opinion, I was told it wasn't up to their standards! Lol, well neither are their hotels. Be discerning folks and choose another brand. There are many hotels out there who will be glad to accommodate you, and TREAT you with RESPECT. I will pay more in the future to get respectful treatment.