Amazing experience I often fly with Croatia Airlines and always have a positive experience. They easily change the flights with little additional costs. Why I wanted to write a review now is because this was my first time flying with a dog. Many of the airlines don’t even offer the possibility to take your small dog with you, and CA made me feel like he was as important as me. The staff both at the airport and the plane was super nice to us, even changed our seats once we were in the air so we can both have more space, sit alone and not under the seat. I highly recommend them!

I can’t believe they can come through… I can’t believe they can come through with this kind of unethical business practices. 2 months ago we bought tickets to fly with them. They had 2 combinations: one with not so great flying times and another one with much more comfortable flying time/waiting time in the middle airport. Needless to say, this second option was more expensive. We chose the expensive aka comfortable one because we fly with toddlers. Then, a couple of weeks before flying, they cancelled our flight and offered the other combination as option (the cheaper one with worse flying times). But they wouldn’t refund the price difference because in their eyes it’s the same flight.

After not being able to travel due to…COVID 19 After not being able to travel due to COVID 19 for my flights I accepted vouchers for my flights which I still can't use , so I requested a refund for which they only refunded taxes because they said my flights weren't cancelled . I live in Australia and still aren't able to travel overseas . I think the Croatian Airlines need to REFUND my money in full .

Excellent service by Damir, Croatia Airlines We had to cancel flights due to COVID-19 and the agent we used to book the flights was not helpful to issue vouchers to us for future travel. I contacted Croatian Airways and Damir was the person who assisted us. He gave us 5-star assistance and we have received vouchers for future travel. Without his excellent service we would not have received the vouchers. Thank you Damir, we really appreciate what you did to get vouchers issued to us.

They lost my baggages They lost my baggages, they didn’t answer my phone, terrible service, not helpful