Nie wieder, kein support Never again! I got sick and with confirmation of my treating doctor, wrote many emails a week before the flight to croatian and didnt get a reply or just some copy-paste answers. When I called them they were not really intrested in my issue and just said they would cancel my ticket so they can sell it again without any refund or compensation. even though croatia is supposed to be in the EU, don‘t expect them to follow the rules. Never again with this ‚airlines‘

Absolutely Disgusted I was disgusted to find out that my travel agents request for refund on our behalf for flights on the 23 & 27th August 2020 is unlikely to be paid until December. This disgusting airline demand our money up front before tickets can be issued but can stall us on refunds for as long as they choose. I would never book another flight with Croatia Air in my lifetime. This airline is a member of star alliance. What a joke.

After not being able to travel due to…COVID 19 After not being able to travel due to COVID 19 for my flights I accepted vouchers for my flights which I still can't use , so I requested a refund for which they only refunded taxes because they said my flights weren't cancelled . I live in Australia and still aren't able to travel overseas . I think the Croatian Airlines need to REFUND my money in full .

We arrived at Dubrovnik airport… We arrived at Dubrovnik airport yesterday. One luggage was missing. We made a claim. They deliver us the missing luggage today in Montenegro. Such a good customer service.thank you🤗🤗

As many others have stated, they lose bags As many others have stated, terrible customer service when they are the ones who have lost my bag! No correspondence, they hung up the phone on me multiple times, they outsource the bag search to others who couldn't care less, are incompetent or who are grossly overworked (the bag deliverer) because the airline seems to lose bags regularly. Somehow on a direct flight bag went to wrong country and took days to find! No apology, no compensation, not their problem. Just avoid like the plague.