Amazing experience I often fly with Croatia Airlines and always have a positive experience. They easily change the flights with little additional costs. Why I wanted to write a review now is because this was my first time flying with a dog. Many of the airlines don’t even offer the possibility to take your small dog with you, and CA made me feel like he was as important as me. The staff both at the airport and the plane was super nice to us, even changed our seats once we were in the air so we can both have more space, sit alone and not under the seat. I highly recommend them!

Overpriced, bad inflight service Overpriced, cutting corners, bad inflight service, serving only still water on shorter flights. Flight from Zagreb to Rome and back is neither nonstop nor direct flight. Passengers are required to check in to local flight to Dubrovnik or Split, and go through check in procedure there. Fairly new planes though.

I can’t believe they can come through… I can’t believe they can come through with this kind of unethical business practices. 2 months ago we bought tickets to fly with them. They had 2 combinations: one with not so great flying times and another one with much more comfortable flying time/waiting time in the middle airport. Needless to say, this second option was more expensive. We chose the expensive aka comfortable one because we fly with toddlers. Then, a couple of weeks before flying, they cancelled our flight and offered the other combination as option (the cheaper one with worse flying times). But they wouldn’t refund the price difference because in their eyes it’s the same flight.

Worst airline ever!! Went on a business trip via Croatia airlines. My case came through cracked and open, when seeking for compensation or abit of acknowledgment - nothing! Very unhelpful and no service at the airport. Wrote an email with images, reply was it’s not our fault! Any other airline would be more sympathetic and apologetic. But nothing. Definitely will not be using this airline again for lack of service! Stay away.

They lost my baggages They lost my baggages, they didn’t answer my phone, terrible service, not helpful