Carolyn
ITRipped Off!! We were sold the wrong ticket in New York for the 911 museum. When we got to the museum we were told the ticket was valid there, only for the memorial. We had to pay another $50 to get in. When we went to the City Sight Seeing office to get our money back and we were told it wasn't their fault because it was a street vendor that sold us the City Sight Seeing Ticket. We were Told to write up a complaint and we would be contacted within a week. After a week we didn't hear back so I emailed. Still no response over 3 weeks later
Dana
GBWorst tour experience- ever! If you enjoy listening to someone who doesn't speak English- take this tour! If you enjoy someone who doesn't tell you anything about the stops, just says, "here is number 37,38, etc" - take this tour! Completely unacceptable!
Ana Serra
GBDon't waste your money! Don't waste your money!! Paid $59 for a 48 hr ticket at 2:30pm on October 8th. Boarded the bus a few minutes later, bus driver announces bus route ends early (in 30 minutes) due to Jewish holiday and there will be no bus the next day, also Jewish holiday. My ticket was therefore useless. When I asked for a refund they declined because I 'used' the 48 hour ticket for 20 minutes! This is not a serious business, but because they cater to tourists from out of town they can get away with this lack of professionalism. Don't waste your money!
Andrew Lasert
GBPricy tickets & poor overall experience. I had booked two tickets (too pricy) for me and a colleague in the mid of November. We've been waiting for the Night Tour for more than an hour. Most probably, they did not have enough buses to facilitate all the requests. I do not recommend them at all.
Felix
DEHad a great stay with Sightseeing Pass We purchased the Sightseeing Pass online and got it immediately on screen. It was easy to use via QR-Code on our mobile or printed on paper. Staff in the center or guides on the streets were very friendly and helped us to find locations. We had a 7 day unlimited pass which offers a variety of sightseeing tours and good places to see for a really good price.