Lost money. Lost $177. When vouchers were activated, all three tickets turned out to be invalid. Tried to call the office, got no call. Wrote on the web chat, no response. Money was not returned.

Would give zero stars if it was possible Would give zero stars if it was possible! I bought a ticket for the bus to woodbury common, which I had to present at the shortline ticket counter to redeem. But when they checked it, it said the ticket was not valid. So I called city sightseeing and they confirmed my booking, but when I asked what to do now, they just hung up on me. Avoid this company!!!

Got scammed for 64$ and wanted a refund… Got scammed for 64$ and wanted a refund when i asked for a refund he said that it was approved and i will get my money back, he gave me a fake reciept aswell and everything. ITS BEEN 4 days still havent got my money back.

They've stolen our money We purchased tickets for New York to celebrate my wife's 50th Birthday in March 2020 then Covid came along and despite having insurance Sightseeing Pass never refunded our money, they do not respond to emails and do not answer calls, they have stolen our money. Do not trust them and do not give them your money.

Pricy tickets & poor overall experience. I had booked two tickets (too pricy) for me and a colleague in the mid of November. We've been waiting for the Night Tour for more than an hour. Most probably, they did not have enough buses to facilitate all the requests. I do not recommend them at all.