Poor Transport Organisation-Buyer Beware!!! We booked onto the Super Saver Ticket to Woodbury on Monday (14th August) which had set departure times of 9am and returning at 4:45pm. We arrived well before 9am and waited in line for the bus. However we were advised that the first bus was full and the second bus would be arriving in 30 mins which means a departure of 9:30am. Firstly I want to note that we had to wait in line for 30 mins and the company representative at the bus stand was rude and did not provide any clarification/confirmation when asked whether the 30 min delay could be made up at the end? He didnt even care nor made any effort to clarify this with anyone in the company and basically left us waiting on the footpath and never returned.I would expect more professionalism from a company like this. Secondly if the company knew that many people booked in at this time, why wasnt a second bus already arranged in advance to ensure a timely departure for all? Overall I was not happy with the experience and would not be recommending this to anyone. Preference would be 0 stars!

Got scammed for 64$ and wanted a refund… Got scammed for 64$ and wanted a refund when i asked for a refund he said that it was approved and i will get my money back, he gave me a fake reciept aswell and everything. ITS BEEN 4 days still havent got my money back.

Poor Value for Money The on board tour guides are hugely inconsistent. Some barely say anything although, when approaching a stop they do talk for a minute or two about how they work for low wages and value tips etc!

Pricy tickets & poor overall experience. I had booked two tickets (too pricy) for me and a colleague in the mid of November. We've been waiting for the Night Tour for more than an hour. Most probably, they did not have enough buses to facilitate all the requests. I do not recommend them at all.

Waste of time and money This experience was recommended to us as a great way to be exposed to the city. Not so, for us. We spent over an hour and a half obtaining our tickets we bought online. Then, on the bus tour, the audio was at least a block or two off. We would hear about a site and then figure out the site being discussed was two blocks behind us. Would not recommend to anyone. You are better off on foot with a good map.