Would give zero stars if it was possible Would give zero stars if it was possible! I bought a ticket for the bus to woodbury common, which I had to present at the shortline ticket counter to redeem. But when they checked it, it said the ticket was not valid. So I called city sightseeing and they confirmed my booking, but when I asked what to do now, they just hung up on me. Avoid this company!!!

They've stolen our money We purchased tickets for New York to celebrate my wife's 50th Birthday in March 2020 then Covid came along and despite having insurance Sightseeing Pass never refunded our money, they do not respond to emails and do not answer calls, they have stolen our money. Do not trust them and do not give them your money.

Good way to see NYC Most of the tour guides were really hard to hear because poor quality equipment and/or poor annunciation. The buses had heaters but were not on for some reason. We were able to see a lot of things that we didn't necessarily want to spend the time actually getting off and going to. Most of the tour guides were not friendly. I would recommend this option as an affordable means of transportation and admittance into attractions.

Worst tour experience- ever! If you enjoy listening to someone who doesn't speak English- take this tour! If you enjoy someone who doesn't tell you anything about the stops, just says, "here is number 37,38, etc" - take this tour! Completely unacceptable!

Had a great stay with Sightseeing Pass We purchased the Sightseeing Pass online and got it immediately on screen. It was easy to use via QR-Code on our mobile or printed on paper. Staff in the center or guides on the streets were very friendly and helped us to find locations. We had a 7 day unlimited pass which offers a variety of sightseeing tours and good places to see for a really good price.