Don't waste your money! Don't waste your money!! Paid $59 for a 48 hr ticket at 2:30pm on October 8th. Boarded the bus a few minutes later, bus driver announces bus route ends early (in 30 minutes) due to Jewish holiday and there will be no bus the next day, also Jewish holiday. My ticket was therefore useless. When I asked for a refund they declined because I 'used' the 48 hour ticket for 20 minutes! This is not a serious business, but because they cater to tourists from out of town they can get away with this lack of professionalism. Don't waste your money!

messed up the whole day! After hopping off the bus to visit Lincoln Square we tried to hop on again at the same bus station, but that did not work: Several buses from the same line passed us without stopping, several had no capacity to get on. A large crowd of people wanting to hop on, had had shaped at the bus station and begann to become frustrated with the situation. It took us several hours to get on a bus but we had to sit downstairs inside of the bus, in the heat, with no view of the city at all. We were told we could move upstairs as soon others would leave but that did not happen, so we went around central park, through Harlem without actually getting a view. Also the staff was rude. It messed up the whole day, I had spent a lot of money on those tickets and my sisters had come a long way to spend a weekend in New York. Obviously NYsightseeing is selling too many bus tickets for too few buses in order to accommodate all costumers appropriately. I would not recommend it. For $168 we could have taken a lot of cabs!

Poor Transport Organisation-Buyer Beware!!! We booked onto the Super Saver Ticket to Woodbury on Monday (14th August) which had set departure times of 9am and returning at 4:45pm. We arrived well before 9am and waited in line for the bus. However we were advised that the first bus was full and the second bus would be arriving in 30 mins which means a departure of 9:30am. Firstly I want to note that we had to wait in line for 30 mins and the company representative at the bus stand was rude and did not provide any clarification/confirmation when asked whether the 30 min delay could be made up at the end? He didnt even care nor made any effort to clarify this with anyone in the company and basically left us waiting on the footpath and never returned.I would expect more professionalism from a company like this. Secondly if the company knew that many people booked in at this time, why wasnt a second bus already arranged in advance to ensure a timely departure for all? Overall I was not happy with the experience and would not be recommending this to anyone. Preference would be 0 stars!

Had a great stay with Sightseeing Pass We purchased the Sightseeing Pass online and got it immediately on screen. It was easy to use via QR-Code on our mobile or printed on paper. Staff in the center or guides on the streets were very friendly and helped us to find locations. We had a 7 day unlimited pass which offers a variety of sightseeing tours and good places to see for a really good price.

DO not Recommend it! City Sightseeing has not enough buses compared with other companies. For example, while we waited for our bus, six Big Bus buses passed in front of us. Also, tour guides were very rude telling people to be silent. They were all seated at the top of the bus under the plastic roof taking 2 seats while customers were seated in the open. Definitely, I do not recommend them.