One week trip to London Don't be fooled by the good price! The Scepture representative "Carmen" misspelled my name which thru everything into chaos! Our flights we were told to book independently to assure seating together took our money (Virgin) $100.00 and failed to assign our seats because of the misspelled name even though I contacted Scepture to fix the problem. Our hotel was under management change and our week was on the floor they were gutting with no heat. They moved us unexpectedly on the 5th day when we were on a tour. They gave us 10 minutes to pack our bags! Our tour trips with Evan Evans is in a bus with NO BATHROOMS and 2 of the trips were in excess of 12 hrs. People were peeing in their seats because the driver and tour guide shamed you into having to stop! We felt herded like cattle and treated the same! The drivers of the couches and the tour guides complained non stop about the traffic and their employers, Evan Evans, for those who understood English. They evan counted how their risk of demeaning their employer was. E.g.: 56 percent don't speak English or are in the back so it's okay to talk smack about Evan Evans. And to think we paid 4 years saving for this! This is probably just a format to ere your grievances but I happen to know some very important people and they will spread the word for us. Try the company Pret A Manger. Our VERY good friends. I hope you resolve your problems!!

Italy Excursion The overall trip and organizing of the trip was amazing there were some outings that we did not care for. For example, the Amalfi coast drive we took was not a trip we would reccomend. They also promised us they would send us either passport covers or travel tags and we got neither. Its a little thing, but if you promise something, you should deliver. All of the other adventures in Italy were great! We loved our hotels and our excursions. Our travel agent was able to plan the trip within a month. We were also able to make some last minute changes which were great.

we were promised a dinner, an irish whiskey drink, and two site tours as part of our package, but then, on-site, we had to pay for those items out-of-pocket. We have submitted our expenses to Sceptre The driver proved to be a very entertaining and knowledgeable tour-guide. We saw a lot of Southern Ireland. Our hotels were very comfortable. We did things on-time. Excellent trip except for some of the inconsistencies in what was promised and what was covered (out-of-pocket 209 Euros, but I submitted those receipts to Sceptre for reimbursement; have not heard whether or not the company will honor their initial promises).

Nothing good to say about this company Nothing good to say about this company. We were in Scotland and Ireland for 21 days. Every time we tried to check into our hotels we were told there was no reservation for us. It got old real quick and was a problem throughout our entire trip.

Reykjavik Trip The packaged trip was pretty much as promised. We had a slight hitch at the Blue Lagoon. Our package listed us as standard plus, the Blue Lagoon said we had a standard entrance. The difference was 4 towels, which I had to purchase. The hotel was okay and fairly well located. If I had booked the trip myself, I would have upgraded the hotel and arrived in Iceland at a time where I could go directly to the hotel rather than early morning. All in all, I was satisfied with Sceptre. I seldom book packages. Iceland was the exception. I doubt I will book another packaged trip. I like to choose my own hotels and excursions.