Worst customer service/ Technical Support. These people have the worst customer service/Technical Support team I have ever encountered in my life. I've been trying to contact them about an electronic part I need to repair my TV and no one pick up the phone or answer messages. Good luck trying to get something from Sceptre TS or CS. What a joke, I give up.

Nothing good to say about this company Nothing good to say about this company. We were in Scotland and Ireland for 21 days. Every time we tried to check into our hotels we were told there was no reservation for us. It got old real quick and was a problem throughout our entire trip.

One week trip to London Don't be fooled by the good price! The Scepture representative "Carmen" misspelled my name which thru everything into chaos! Our flights we were told to book independently to assure seating together took our money (Virgin) $100.00 and failed to assign our seats because of the misspelled name even though I contacted Scepture to fix the problem. Our hotel was under management change and our week was on the floor they were gutting with no heat. They moved us unexpectedly on the 5th day when we were on a tour. They gave us 10 minutes to pack our bags! Our tour trips with Evan Evans is in a bus with NO BATHROOMS and 2 of the trips were in excess of 12 hrs. People were peeing in their seats because the driver and tour guide shamed you into having to stop! We felt herded like cattle and treated the same! The drivers of the couches and the tour guides complained non stop about the traffic and their employers, Evan Evans, for those who understood English. They evan counted how their risk of demeaning their employer was. E.g.: 56 percent don't speak English or are in the back so it's okay to talk smack about Evan Evans. And to think we paid 4 years saving for this! This is probably just a format to ere your grievances but I happen to know some very important people and they will spread the word for us. Try the company Pret A Manger. Our VERY good friends. I hope you resolve your problems!!

Very friendly and helpful reps Very friendly and helpful reps. Booking B & B's was a bit laborious. Like all tours, there are some hidden costs. Very good trip though and a good experience. We would book with Sceptre again

Be very careful with bookings I was disappointed with Sceptre Travel. I asked to be booked in Ashford Castle and only through my own due diligence did I realize that the Sceptre agent booked me in the Lodge at Ashord Castle, which is very different than the Castle itself. More care should be taken by agents when booking.