We had requested wheelchair assistance… We had requested wheelchair assistance for my parents during their layover in Doha through Qatar Airways, and were assured before their departure that they would be taken care of. Unfortunately, they were left unattended and had to navigate the airport on their own. Despite their efforts, they ended up walking to their gate without the promised wheelchairs, while also carrying their heavy hand luggage. This was particularly concerning as my mom recently underwent knee surgery, and such neglect could potentially necessitate another surgery. Despite multiple calls for help, Qatar Airways did not provide any assistance, leaving us extremely disappointed with their service.

Horrible experience at Qatar airways Flight # 740 Date April 27 Los Angeles to Kuwait I heard great deal about Qatar airlines and it’s highly standard. All this changed today. We encouter total of 12 hours delayed . 5 hours in Los Angeles and 8 hours in Doha. We were not even offered any form of compensation whatsoever . Totally pathetic and unprofessional. I’m extremely disappointed and I’m sure this my last flight on Qatar airways. At LAX they were understaffed and very slow. I will share my disappointment experience with all my network family, works and friends . I will advise everyone to travel on the Emirates They are more efficient and highly professional

They got the details right! These guys really get the details right. Every guest gets treated like a first-class passenger. The food is excellent, the seat quality is great, everything is organized, and the stuff is overly kind. They are pouring drinks with no end for anyone with a smile on their face. And they really also care about children, people with disabilities and special needs. For me, it's really the best airline out there.

Ambiguous conditions for complimentary transit accommodation I booked a flight with Qatar Airways that arrives in Doha at 8:40 PM and departs as soon as possible on the next day at 8:25 AM. According to their stated conditions, this should have qualified me for a complimentary hotel room since my second flight is the soonest after my arrival to Doha. However, to my surprise, Qatar Airways denied my request, citing that I should have chosen a different first flight to Doha arriving at 6:25 AM, making it only 2h layover instead of 12h. It feels like Qatar Airways is using ambiguous language to avoid fulfilling their promises to customers. Nowhere in their conditions does it state that both flights must be selected to minimize layover time.

Qatar Airways - False advertising and promotion I recently went online to book a flight with Qatar Airways. Logging onto the airline site I was given a price for a flight from Sharjah to London Heathrow. I then signed into my frequent flyer account and saw a promotion offering a discount of up to 12% if you paid by visa card. I started a new search using the visa link and found that the price quoted had been increased for the flight from Sharjah and then discounted to the price I had already been quoted for payment using any payment method. When I contacted Qatar about the misleading advertising, the customer service rep ignored the content of my complaint and failed to address the issue of false advertising.