Promo GOMOB for purchasing tickets through the app deceitful I received an email offer from Qatar claiming that if I bought a ticket through the mobile app, by using the promo code GOMOB I would get 20% discount on my purchase. I had to buy a ticket, so I used the app and started my purchase by inserting the promo code. I compared the price on the website with the one made in the app through GOMOB and guess what, exactly the same price to the cent, 755,10$. Since the payment checkout was cumbersome on the app, I opted back to the web-based transaction. I wonder why these tricks are used to lure users into wasting their time, what is worse is the email received that was deceitful. Where is the 20% discount Qatar Airways!

Appalling customer service. Appalling customer service. An electrical problem meant no onboard entertainment, no lights or toilets on one side. Flight arrived in Doha 2+ hours late late resulting in a missed connection and unplanned 15-hour layover. No hotel provided, no lounge access, 'meal vouchers' covered 2 small bottles coke, one small chocolate and a pancake. I submitted a claim, but not a word from them 6+ weeks later. I will never fly with Qatar again.

Never ever use their services Never ever use their services. I used their services for International travel,and regret using it. Valuables from your baggage are stolen, and when you raise it with them they dont bother!!! Four months and still they do not have a clue!!!!

Lack of costumer service at Hamad airport I missed my connecting flight in Doha (Hamad) airport as my first flight was delayed by 1hr and 30min. I had to stay in line for 3 hours at the Qatarairways costumer service desks to rebook a ticket and have a new boarding pass. There were not enough staff to help people and that is completely unacceptable for a five-star airline.

Qatar Airways - False advertising and promotion I recently went online to book a flight with Qatar Airways. Logging onto the airline site I was given a price for a flight from Sharjah to London Heathrow. I then signed into my frequent flyer account and saw a promotion offering a discount of up to 12% if you paid by visa card. I started a new search using the visa link and found that the price quoted had been increased for the flight from Sharjah and then discounted to the price I had already been quoted for payment using any payment method. When I contacted Qatar about the misleading advertising, the customer service rep ignored the content of my complaint and failed to address the issue of false advertising.