They got the details right! These guys really get the details right. Every guest gets treated like a first-class passenger. The food is excellent, the seat quality is great, everything is organized, and the stuff is overly kind. They are pouring drinks with no end for anyone with a smile on their face. And they really also care about children, people with disabilities and special needs. For me, it's really the best airline out there.

Excellent service for long haul trip to Hong Kong/Vietnam. This was the first time that my wife and I had used Qatar Airways on a long haul package holiday as we have always used Emirates in the past. However we were very impressed with their check in and on-board service. The staff were very friendly, aircraft were comfortable and spacious (we were Economy class) and the on-board meals were very tasty with drinks available as and when. Our flights were all on time and Doha airport was impressive and easy to navigate. The one overriding highlight for us and which quite frankly made us feel humble and appreciated was at the Qatar check-in desks in Saigon. The check-in staff marched out in single file, stood in front of their desks and bowed to the passengers lined up to be checked in!! I cannot give anything other than 5 stars for their service and we will definitely fly with them again.

Help to he'll... Istanbul to lombok teturn flight missed because no taxis that day due to istanbul marathon...finally made it just as check in was closed but nobody helps, internet there hardly works...8 hours later finally got a human online to speak to, proposed new booking that costs double my initial return flight....spending 2 days waiting and figuring things out on airport. Never Qatar again

Airline that’s can’t handle true honest critique. Gay unfriendly airline. Airline not letting you say a comment !!! Gay unfriendly airline, ..saying a comment about how unpleasantly uncomfy seats are gives you risk to get offloaded . Worst airlines in lowest class for tolerance to passengers !! To be avoided forever !! Never. They don’t care and they don’t listen ,

Lack of costumer service at Hamad airport I missed my connecting flight in Doha (Hamad) airport as my first flight was delayed by 1hr and 30min. I had to stay in line for 3 hours at the Qatarairways costumer service desks to rebook a ticket and have a new boarding pass. There were not enough staff to help people and that is completely unacceptable for a five-star airline.