Never ever use their services Never ever use their services. I used their services for International travel,and regret using it. Valuables from your baggage are stolen, and when you raise it with them they dont bother!!! Four months and still they do not have a clue!!!!

Where do I begin Where do I begin ? We upgraded our seats because, originally had regular standard seats all the way in the back by the bathrooms. Trash all over the ground, they only come by one time to pick up trash. So when you have your complimentary meal they give you, you have to hold onto it & all the trash for over 30 min. The service is very slow. I asked for a drink multiple times from several different flight attendants, & never received the drinks. Babies & kids running around the plane for almost the whole 14 hours of our flight. We had to do an emergency stop, which delayed us another 2 hours. I did not get any sleep on the plane because the babies were crying so loud. I had my AirPods in & I could still hear them crying though it. Overall, I am very disappointed with the service & experience here Qatar Airways, being it was my very 1st time flying with Qatar. It was not good at all. The communication is also terrible. They do not communicate well at all. When we made an emergency landing, they did not inform us when we would be flying back to our original destination. My dad had to find out on his own, on his phone. Very very disappointing.

The ground staff is rude as usual The ground staff is rude as usual. SOP instead of empathy while I was facing an issue created by their own ground staff. It feels like dealing with robots. My status has lowered because of covid (no trips) & I found out in Doha while Jakarta (departure) has confirmed my silver status was still on. Very disappointing !

Qatar privilege Club My experience started before I even got on the flight. Trying to change a cell number on their so called privilege club. WOW absolutely horrendous, it took 5 calls and 3 email for such a simple thing due to confusion on their part and incorrect information they were giving. Incredibly frustrating experience from call centres where I struggled to understand their poor English, mostly India to giving me wrong email addresses and wrong information completely. If this is an example of their logistics I can’t say I’m looking forward to the flight but let’s see.

honestly WORST customer service ever honestly WORST customer service ever, especially for a business class ticket. They cancelled the flight on us when we were already ON THE PLANE and "off boarded" us to then leave us in the lurch with what was happening next. We paid extra to have the privilege to enjoy the Qsuite and after 40 minutes on the phone with their customer service, they only told us to "raise a complaint" to get our money back. In 40 years of travelling I have never experienced such awful customer service. Stir clear from them if you don't want to be left hanging when you are travelling !