I booked and paid for specific seats… I booked and paid for specific seats for my roundtrip, but I was not seated where I paid to sit on both occasions. During the outbound flight, passengers argued about their seats, and I was forced to sit in a different seat. On the return flight, my seat was changed without my consent. Both times, I had booked an aisle seat, but I was given a middle seat instead, which I really dislike.

They cancelled my flight and it is hard to refund They cancelled my flight PNR 343K37. To get refund I have to call to their callcenter but noone answeres. I already spent $5 for the call expences to reach them from Kazakhstan to Turkey. They do not provide Kazakhstan number and do not call back.

Never again. Worst airline. Despite been warned I took the chance and travelled with Pagasus only because I had to travel in emergency and no other flights were available. I have not seen any staff more rude than Pagasuss staff. Rudeness starts as soon as you hand over your luggage. It continues during flight. No food served. No drinks. Not even water. You have to buy your food. No entertainment. No screen. Even if you buy a drink, it will be served after good one or two hours , despite continuous reminders. The real horrors start when you land in Istanbul and they completely stop owning you. When ask for help they are useless and very very rude. Shouted at my wife and called her names in Turkish language. We missed our flight due to them and had to buy another one for 1500 pounds which was the next day. Othe passengers lost their luggage. Other passengers complained that their flight left 40 minutes earlier without them being informed. They missed their flight too. Every passenger had some issue. It was the worst day of my life. Never again!!!!!

Worst Airline On our international flight we are allowed 23kg per checked in luggage, but pegasus only allows 20kg per luggage. They wanted us to pay for the extra 3kg. Worst airline we ever dealt with and not international travelers friendly.

Hey this is Muhammad shahriyar Hey this is Muhammad shahriyar, I hope Pegasus airline with contact with me, my flight was from STN TO Turkey today on 13 April but unfortunately the flight delayed for 2 hours. But one of you colleagues they disrespect me in the front of whole ppl the time was around 12.30 I already complained about her. You should take strong action against her. Hope you will contact me. You can see the cctv.