World worst airline ( don’t travel with… World worst airline ( don’t travel with them ) I booked ticket for a friend paid £513.80 I did mistake in booking about his name My friend for 3 names His first name is Muhammad Amir I did mistake I put Muhammad as first name and Amir last name And missed his last name Date of birth was right in booking I realised when I set ticket to my friend and he showed me this mistake 10 Days was remaining fly Airline denied to correct name And denying to give refund as well Our all money seems to be wasted That’s absolutely disgusting And are thief

Worst Airline On our international flight we are allowed 23kg per checked in luggage, but pegasus only allows 20kg per luggage. They wanted us to pay for the extra 3kg. Worst airline we ever dealt with and not international travelers friendly.

Terrible service Terrible service. They are racists. They refused my brother to get on his flight to Canada without a reason him ending up stranded. How do you expect people to use your airline if you're service is bad . This is a legal matter and am waiting for your manager to respond as my lawyer will be sending a letter for court date. Unbelievable I won't recommend anyone to book with this airline. Also they don't provide food.

PEGArbage airlines This airline presents itself as a budget option but charges more than traditional airlines. They literally force the crew to beg for money for everything, which is embarrassing. They also cancel carry-on luggage allowances and charge everyone for it. Ultimately, you end up paying the same or more for a subpar flight experience. It’s disgraceful company for Turkey.

I wouldnt even give them 1 star. I wouldn't even give them one star. First of all, not a single worker at Istanbul International Airport speaks English! I paid for extra luggage, and none of it was accepted at the security checkpoint—they told me to proceed to the next point. The staff at the next point questioned why the first checkpoint hadn't taken my bags. I was sent back and forth, and with 40 minutes before takeoff, no one wanted to take responsibility. I called Pegasus support, and they outright lied to me, claiming "there was a reason for it," as if my luggage violated some rules. I argued that if that were the case, security would have confiscated it. That's when they told me to "just leave your luggage and report it missing," before hanging up on me. The worst experience I've had is with the Turkish airport staff. I will never vacation in Turkey again. In desperation, I called a friend who speaks Turkish and asked him to pretend to be Pegasus customer support. I put him on speaker, and he instructed them to take my luggage because it was their fault. Eventually, the boarding staff complied. This was my only recourse after I had paid for luggage weighing 2x 20kg and 3x 12kg.