
Bircan Ozer
GBWonderful journeys Had wonderful experience of flying to and from London to izmir and Trabzon and back to London All journeys Amazing amazing thank you to the whole of the Pegasus flight team and all the pilots and all of it assistance and air hostess and hosts amazing amazing journey. Hope everybody has a safe and happy flight with Pegasus. I’m very happy with the whole of the flight team.

Mr Qudoos
GBWorld worst airline ( don’t travel with… World worst airline ( don’t travel with them ) I booked ticket for a friend paid £513.80 I did mistake in booking about his name My friend for 3 names His first name is Muhammad Amir I did mistake I put Muhammad as first name and Amir last name And missed his last name Date of birth was right in booking I realised when I set ticket to my friend and he showed me this mistake 10 Days was remaining fly Airline denied to correct name And denying to give refund as well Our all money seems to be wasted That’s absolutely disgusting And are thief

Freddy Barkhuizen
CAWorst Airline On our international flight we are allowed 23kg per checked in luggage, but pegasus only allows 20kg per luggage. They wanted us to pay for the extra 3kg. Worst airline we ever dealt with and not international travelers friendly.

Rasmus Flindt Pedersen
DKAmateurs I have a job where I often have to fly with a lot of heavy gear. That's usually a relatively uncomplicated experience. I show up with my bags, I pay for excess luggage and the extra weight, and I'm off to the odd-size counter. Easy. But not with Pegasus Airlines. I showed up with a hard case that weighed 37 kg and was told that they couldn't accommodate bags heavier than 33 kg. I told the man at the counter that I was, of course, willing to pay for the extra weight, but that wasn't an option. After splitting the contents of my case apart, I got the excess kilos crammed into my second bag. I have never experienced this with any other airline I have ever had the fortune to travel with. Besides this, the guy at the counter couldn't offer any assistance, and his supervisor was one of the rudest employees I have ever had the misfortune of meeting. I will never set foot on a Pegasus plane again. Amateurish operation.

Adele
GBBetter than corendon but not by much Better than corendon but not by much. Flew home from AYT to MAN. After corendon loosing my partners case we only had one case between us. We had already paid for 20kg of hold luggage each. As my partner had to buy clothes while we were in turkey he had to put them in my case which them put my case to 22kg. When “our” case was weighed the woman at the check in desk was rude about it. We tried to explain the situation but she just pretended she didn’t understand English all of a sudden and we were made to pay £22 for 2kg even though we had collectively booked 40kg. While I understand this is their policy (which is all the woman kept saying) after all that we had been through abit of sympathy or understanding wouldn’t have gone a miss! We will be claiming this back through Corendon as they caused the extra charge but still it’s stress that quite frankly we didn’t need after the week we have had!