Syed saeed
TRNever again. Worst airline. Despite been warned I took the chance and travelled with Pagasus only because I had to travel in emergency and no other flights were available. I have not seen any staff more rude than Pagasuss staff. Rudeness starts as soon as you hand over your luggage. It continues during flight. No food served. No drinks. Not even water. You have to buy your food. No entertainment. No screen. Even if you buy a drink, it will be served after good one or two hours , despite continuous reminders. The real horrors start when you land in Istanbul and they completely stop owning you. When ask for help they are useless and very very rude. Shouted at my wife and called her names in Turkish language. We missed our flight due to them and had to buy another one for 1500 pounds which was the next day. Othe passengers lost their luggage. Other passengers complained that their flight left 40 minutes earlier without them being informed. They missed their flight too. Every passenger had some issue. It was the worst day of my life. Never again!!!!!
Sherry Khan
GBHey this is Muhammad shahriyar Hey this is Muhammad shahriyar, I hope Pegasus airline with contact with me, my flight was from STN TO Turkey today on 13 April but unfortunately the flight delayed for 2 hours. But one of you colleagues they disrespect me in the front of whole ppl the time was around 12.30 I already complained about her. You should take strong action against her. Hope you will contact me. You can see the cctv.
Mr Qudoos
GBWorld worst airline ( don’t travel with… World worst airline ( don’t travel with them ) I booked ticket for a friend paid £513.80 I did mistake in booking about his name My friend for 3 names His first name is Muhammad Amir I did mistake I put Muhammad as first name and Amir last name And missed his last name Date of birth was right in booking I realised when I set ticket to my friend and he showed me this mistake 10 Days was remaining fly Airline denied to correct name And denying to give refund as well Our all money seems to be wasted That’s absolutely disgusting And are thief
Teomcam
AUPEGArbage airlines This airline presents itself as a budget option but charges more than traditional airlines. They literally force the crew to beg for money for everything, which is embarrassing. They also cancel carry-on luggage allowances and charge everyone for it. Ultimately, you end up paying the same or more for a subpar flight experience. It’s disgraceful company for Turkey.
Baiba
GBfirst time experience I used Pegasus for first time - and I can't complain! Though I not used check in bag service - what seams to be the biggest issue by reviews I came a cross!- My flight was pleasant and even landing both ways was smooth (travelled Manchester-Antalya roundtrip).Staff was friendly and helpful! I will give 4 stars because of prices on board!! I know prices is high on all flights - but they prices is EXTREAMLY HIGH! Something to think about!