Not looking good and I am about to fly… Not looking good and I am about to fly with this airline.. Why aren't there any answers or explaining from Pegasus staff on the posts her?? I will opdate this post soon

They cancelled my flight and it is hard to refund They cancelled my flight PNR 343K37. To get refund I have to call to their callcenter but noone answeres. I already spent $5 for the call expences to reach them from Kazakhstan to Turkey. They do not provide Kazakhstan number and do not call back.

Amateurs I have a job where I often have to fly with a lot of heavy gear. That's usually a relatively uncomplicated experience. I show up with my bags, I pay for excess luggage and the extra weight, and I'm off to the odd-size counter. Easy. But not with Pegasus Airlines. I showed up with a hard case that weighed 37 kg and was told that they couldn't accommodate bags heavier than 33 kg. I told the man at the counter that I was, of course, willing to pay for the extra weight, but that wasn't an option. After splitting the contents of my case apart, I got the excess kilos crammed into my second bag. I have never experienced this with any other airline I have ever had the fortune to travel with. Besides this, the guy at the counter couldn't offer any assistance, and his supervisor was one of the rudest employees I have ever had the misfortune of meeting. I will never set foot on a Pegasus plane again. Amateurish operation.

NEVER FLY PEGASUS ! NEVER FLY PEGASUS ! Terrible customer service, the broke my suitcase on the way out, lost all my luggage on the way back, broke my toddlers buggy , travelling as a single dad with 2 kids they gave ZERO help. The food on the plane is awful, air hostesses are rude, delay after delay with no communication Not even a food or drinks voucher for me and my children. The check in staff are unhelpful, rude and I will never fly PGS again

“NO BAGGAGE” SCAM We were forced to pay for carryon and checked bags even though our tickets clearly mention it. The idiot at the counter said the price “goes up” every 10 minutes that we wait. When we got to the door of the plane, the airline wanted to check it in for FREE. BEWARE OF THIS AIRLINE, ESPECIALLY IF YOU ARE FROM A WESTERN COUNTRY