SCAM SCAM! They had their number hidden by adding it in delta-aiirlines.com - 2 (ii)

Criminally deceptive scam Very deceptive. Got connected to them accidentally through Google when my passport didn’t match my boarding pass. Could have just gone in and fixed it at the airport but these guys took my reservation number and looked up the itinerary and said I needed to pay $750 down to $650 down to $550 to change an international same day flight. Called the airline directly and said they would never charge for that change. Called to get a refund and they said they already changed it and would give me a discount of $300. Told them they were criminals and they started a refund we shall see.

RUN RUN RUN RUN!! RUN RUN RUN RUN!!! In my quest to find United's phone number, I must have inadvertently selected this company...although I am very cognisant of travel agency/consolidated agency avoidment when online. Much like other reviewers, I was led to believe this gentlement was an agent on behalf of United. It wasnt until I received a docusign that I began to suspect their intent. Then looking at the phone number (and area code) I knew something wasnt right. Luckily before the call ended I was able to cancel everything (after blowing the rep up) but...as you can imagine....they dont issue refunds for 21-28 days. Scam #2.

Brilliant customer service Brilliant customer service. The agent was very helpful and polite and quickly resolved my issue. Thanks Tripchef. Keep it up.

Don't ever trust these people This is the absolute worst travel Agency you will ever have do a service with you. They made sure that they were hard to contact. They never told of the non refundable nature of my booking They never email me the documents that we agreed on