RUN RUN RUN RUN!! RUN RUN RUN RUN!!! In my quest to find United's phone number, I must have inadvertently selected this company...although I am very cognisant of travel agency/consolidated agency avoidment when online. Much like other reviewers, I was led to believe this gentlement was an agent on behalf of United. It wasnt until I received a docusign that I began to suspect their intent. Then looking at the phone number (and area code) I knew something wasnt right. Luckily before the call ended I was able to cancel everything (after blowing the rep up) but...as you can imagine....they dont issue refunds for 21-28 days. Scam #2.

SCAM SCAM! They had their number hidden by adding it in delta-aiirlines.com - 2 (ii)

Criminally deceptive scam Very deceptive. Got connected to them accidentally through Google when my passport didn’t match my boarding pass. Could have just gone in and fixed it at the airport but these guys took my reservation number and looked up the itinerary and said I needed to pay $750 down to $650 down to $550 to change an international same day flight. Called the airline directly and said they would never charge for that change. Called to get a refund and they said they already changed it and would give me a discount of $300. Told them they were criminals and they started a refund we shall see.

I will began this review with letting… I will began this review with letting the readers know up front I am very very dissatisfied with TRIP CHEF. In late April, early May a group of my friend and my wife and I began making plans to travel from America to Vietnam. We locked in the dates then called delta airline book a flight number. The responder to the call was trip chef not Delta airlines. We asked for delta and the rep from trip chef advise he would be able to handle out travel plans and booking with no issues. Deciding to give them an opportunity We gave the dates we selected. There were three groups going all on the sane date and each group had a different return date. Since the flight was going to be more the 27 hours we wanted to upgrade to more comfortable seats so we went with business comfort. That did cost a little more but was nowhere as expensive as 1st class. When we finalize the booking all three groups were flying out of Jacksonville Florida going to Atlanta Georgia. From Atlanta Georgia we were taking another flight to Tokyo Japan. From Japan we were going to fly to Saigon Vietnam. The flights were suppose to be the exact same flight path home as they were going. We booked and paid for these flights 2.5 months in advance and all was good. A month after booking I got an email showing a change in flight plans. The 25 hour return flight changed to a 36 hour plan. Instead of flying from Tokyo Japan to Atlanta they were bouncing me and my wife to Minneapolis to Washington to Detroit to Atlanta to Jacksonville. I called them to see what was going on and while on the phone the rep. with trip chef attempted to change the flight two more times. He started out saying the original flight plan would not be available. After I refused his attempt to change the flights again to an even longer flight he offered me the original flight again that he advised would not be avaliable for $2500.00 per ticket. I refused to pay him more for a flight I already had booked. He ended up giving me a return flight with a 10 hour lay over in Japan departing from Saigon to Japan then to Detroit then to Atlanta and ending in Jacksonville. The day of the trip we were assigned economy seats so I am sure they stole the money we paid for more comfort. Like a fool After being this way I went online to read some reviews on "trip chef" only to find they had really bad reviews. Infact due to their mishandling of people's money and flight plans the better business bureau refused to give them a BBB accreditation. People if you read this stay away from trip chef because they are not a good company to deal with.

Scam company, don't talk to them My girlfriend called Alaska to cancel a flight, and they forwarded us over to TripChef. TripChef proceeded to charge her $50 for the cancellation, saying we'd receive the ticket amount back in Alaska Airlines credit. Turns out it would take a week to get the credit, which was never mentioned to us over the phone OR in the emails they sent us. When we called back, they didn't even introduce themselves as "TripChef"; they just immediately started asking for personal information. They refused to do anything to help over the phone; instead the guy just kept reading the same script over and over. We called them twice; same thing. So basically we were charged $50 for credit we couldn't use, since we were re-booking the flight for a week later. They're like one of those scam companies that cold-calls old people pretending to be the IRS and stuff.