My review will be the same as everyone… My review will be the same as everyone else's here. Avoid this company at all costs. The problem is, they will fish you through an unsecured network to make you THINK you're speaking to your airline. They charged me nearly $3,000 on my visa to change a flight that I shouldn't have been charged for at all. Fortunately my credit card company is investigating and seems to believe I won't be held liable. How this criminal organization is still in business is astounding.

A complete and total scam A complete and total scam. I was somehow connected to Trip Chef through a number I thought was United Airlines when I missed my flight and was hurriedly trying to reschedule. They told me to get me home they would have to put me on a different flight but there was a price difference. I agreed to the price difference because the proposed flight had only one layover when my original flight had two. They sent me an email requesting my credit card information which I assumed was a third party service of United. I signed for a $530 transaction. Moments later I was called back and told they couldn't get me on the flight they quoted me on - and that I would be a different flight that got me and my family home way later with more connections than my original flight. When I attempted to call United to discuss this they had no record of a price change or transaction within the company to change my flight. It would have been free if I had spoken with United. In the end I am confident this is a scam because although I did possibly call the wrong number (though I'm convinced I was forward to this number by an agent) - the email confirmation of the ticket this company sent me was STILL different from the flight I was ultimately booked on with United. In no way does the transaction I approved reflect the services they said they would provide on the phone. They intentionally obscure that they are not with the Airline you are calling for and intentionally charge people for their "travel agency" service. I'm disgusted with this company and hope others can avoid being scammed.

This company is a total scam pretending… This company is a total scam pretending to be a representative of Air Canada trying to charge over 3000 dollars for a flight change that is free from Air Canada stay away and make sure you are talking direct to your airline I notified the authorities about this

RUN RUN RUN RUN!! RUN RUN RUN RUN!!! In my quest to find United's phone number, I must have inadvertently selected this company...although I am very cognisant of travel agency/consolidated agency avoidment when online. Much like other reviewers, I was led to believe this gentlement was an agent on behalf of United. It wasnt until I received a docusign that I began to suspect their intent. Then looking at the phone number (and area code) I knew something wasnt right. Luckily before the call ended I was able to cancel everything (after blowing the rep up) but...as you can imagine....they dont issue refunds for 21-28 days. Scam #2.

Handling Customers Professionally Thank you so much for your pleasant service. I am extremely delighted by your commitment to handling customers professionally. Thanks once again, highly recommended!