I did a Google search for United… I did a Google search for United Airlines and the search gave me a number. I called and was told it was United. After going through all the details they said everything was done and the emails would arrive soon. Surprise the emails all came from Trip Chef. These people are lying frauds. They use phony links and apparently Google doesn't give a hoot. I did check with the real United and the fares and reservations seem to be OK. I just want these frauds put out business for being a bunch of lying frauds.

My review will be the same as everyone… My review will be the same as everyone else's here. Avoid this company at all costs. The problem is, they will fish you through an unsecured network to make you THINK you're speaking to your airline. They charged me nearly $3,000 on my visa to change a flight that I shouldn't have been charged for at all. Fortunately my credit card company is investigating and seems to believe I won't be held liable. How this criminal organization is still in business is astounding.

Handling Customers Professionally Thank you so much for your pleasant service. I am extremely delighted by your commitment to handling customers professionally. Thanks once again, highly recommended!

Beware:Fraudulent service Beware:Fraudulent service. Do not use. Similar to other reviewers I misdialed (my error) and spent a long time on the phone with who I thought was United. After being asked for, and giving out, too much personal info - I hung up. Cancelled my credit card.

Scam company, don't talk to them My girlfriend called Alaska to cancel a flight, and they forwarded us over to TripChef. TripChef proceeded to charge her $50 for the cancellation, saying we'd receive the ticket amount back in Alaska Airlines credit. Turns out it would take a week to get the credit, which was never mentioned to us over the phone OR in the emails they sent us. When we called back, they didn't even introduce themselves as "TripChef"; they just immediately started asking for personal information. They refused to do anything to help over the phone; instead the guy just kept reading the same script over and over. We called them twice; same thing. So basically we were charged $50 for credit we couldn't use, since we were re-booking the flight for a week later. They're like one of those scam companies that cold-calls old people pretending to be the IRS and stuff.