This company is a total scam pretending… This company is a total scam pretending to be a representative of Air Canada trying to charge over 3000 dollars for a flight change that is free from Air Canada stay away and make sure you are talking direct to your airline I notified the authorities about this

I will began this review with letting… I will began this review with letting the readers know up front I am very very dissatisfied with TRIP CHEF. In late April, early May a group of my friend and my wife and I began making plans to travel from America to Vietnam. We locked in the dates then called delta airline book a flight number. The responder to the call was trip chef not Delta airlines. We asked for delta and the rep from trip chef advise he would be able to handle out travel plans and booking with no issues. Deciding to give them an opportunity We gave the dates we selected. There were three groups going all on the sane date and each group had a different return date. Since the flight was going to be more the 27 hours we wanted to upgrade to more comfortable seats so we went with business comfort. That did cost a little more but was nowhere as expensive as 1st class. When we finalize the booking all three groups were flying out of Jacksonville Florida going to Atlanta Georgia. From Atlanta Georgia we were taking another flight to Tokyo Japan. From Japan we were going to fly to Saigon Vietnam. The flights were suppose to be the exact same flight path home as they were going. We booked and paid for these flights 2.5 months in advance and all was good. A month after booking I got an email showing a change in flight plans. The 25 hour return flight changed to a 36 hour plan. Instead of flying from Tokyo Japan to Atlanta they were bouncing me and my wife to Minneapolis to Washington to Detroit to Atlanta to Jacksonville. I called them to see what was going on and while on the phone the rep. with trip chef attempted to change the flight two more times. He started out saying the original flight plan would not be available. After I refused his attempt to change the flights again to an even longer flight he offered me the original flight again that he advised would not be avaliable for $2500.00 per ticket. I refused to pay him more for a flight I already had booked. He ended up giving me a return flight with a 10 hour lay over in Japan departing from Saigon to Japan then to Detroit then to Atlanta and ending in Jacksonville. The day of the trip we were assigned economy seats so I am sure they stole the money we paid for more comfort. Like a fool After being this way I went online to read some reviews on "trip chef" only to find they had really bad reviews. Infact due to their mishandling of people's money and flight plans the better business bureau refused to give them a BBB accreditation. People if you read this stay away from trip chef because they are not a good company to deal with.

Beware:Fraudulent service Beware:Fraudulent service. Do not use. Similar to other reviewers I misdialed (my error) and spent a long time on the phone with who I thought was United. After being asked for, and giving out, too much personal info - I hung up. Cancelled my credit card.

A complete and total scam A complete and total scam. I was somehow connected to Trip Chef through a number I thought was United Airlines when I missed my flight and was hurriedly trying to reschedule. They told me to get me home they would have to put me on a different flight but there was a price difference. I agreed to the price difference because the proposed flight had only one layover when my original flight had two. They sent me an email requesting my credit card information which I assumed was a third party service of United. I signed for a $530 transaction. Moments later I was called back and told they couldn't get me on the flight they quoted me on - and that I would be a different flight that got me and my family home way later with more connections than my original flight. When I attempted to call United to discuss this they had no record of a price change or transaction within the company to change my flight. It would have been free if I had spoken with United. In the end I am confident this is a scam because although I did possibly call the wrong number (though I'm convinced I was forward to this number by an agent) - the email confirmation of the ticket this company sent me was STILL different from the flight I was ultimately booked on with United. In no way does the transaction I approved reflect the services they said they would provide on the phone. They intentionally obscure that they are not with the Airline you are calling for and intentionally charge people for their "travel agency" service. I'm disgusted with this company and hope others can avoid being scammed.

Scam company, don't talk to them My girlfriend called Alaska to cancel a flight, and they forwarded us over to TripChef. TripChef proceeded to charge her $50 for the cancellation, saying we'd receive the ticket amount back in Alaska Airlines credit. Turns out it would take a week to get the credit, which was never mentioned to us over the phone OR in the emails they sent us. When we called back, they didn't even introduce themselves as "TripChef"; they just immediately started asking for personal information. They refused to do anything to help over the phone; instead the guy just kept reading the same script over and over. We called them twice; same thing. So basically we were charged $50 for credit we couldn't use, since we were re-booking the flight for a week later. They're like one of those scam companies that cold-calls old people pretending to be the IRS and stuff.