Angela Veronica Siddell
GBAssaulted by FAs. I was assaulted by FAs and an attorney is making a claim on JetBlue for me. It's a long shot but I am asking if anyone has had rude or unprofessional treatment from flight attendants. If you have, please woud you tell me their names? If the name/s you give match the name/s I have, it would strengthen my case. Thank you very much.
Mike Yak
GBIf zero was available that’s what jet… If zero was available that’s what jet blue deserved! Uninformative and unreasonable airline!
Sandra Stepleton
GBHorribly aggressive agents! Horribly aggressive and bullying gate agents! I have a service animal for a health consisting. Every time I fly I submit proper documentation and call in to confirm they have received, for ease of flying. But without fail every time I have a metaphoric heart attack or stroke every time I fly JetBlue from the unnecessary stress and aggravation they put you through, claiming that they don’t have documentation.
Eric Sherman
GBBEFORE YOU SPEND THE MONEY ON JETBLUE… BEFORE YOU SPEND THE MONEY ON JETBLUE MINT: If you sit in the first row, you will regret it. Crew Members chat loudly the whole flight, and they do not turn off the galley lights, ever, even for night flights. If you are unlucky enough to sit in seat 1A, there is a very bright LED light that shines directly into your face. I've traveled Jetblue Mint several times and I've loved the middle row single seat, which has a door and you feel quite isolated. But this flight was TERRIBLE. They spoke so loudly (about all sorts of personal things) that even my AirPods did not shut out the sounds) so it was impossible to get some rest. Furthermore, I took the time to contact Jetblue Customer Service. They informed me that I should have confronted the flight attendants during the flight and that it was my responsibility to inform them that they were not behaving professionally. They wrote to me the following on the chat on their website: "Compensation will not be issued." And then told me they hope I'll have a wonderful experience flying JetBlue next time, and have a nice day! Yeah, right. I won't be flying Mint anytime soon, that's for sure! #JetBlue #mint
Everton Woodstock
GBThe help desk staff st JFK are the… The help desk staff st JFK are the worst. No urgency in helping folks who just need to check a bag due to arriving later than expected. It would have taken almost nothing to show some compassion and empathy instead of guaranteeing that we miss our flight. It's clear that they have no concern about customer service or customer needs.