JetBlue Airways

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1.35
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

5.00%

1

85.00%
About JetBlue Airways

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Angela Veronica Siddell
GB

Assaulted by FAs. I was assaulted by FAs and an attorney is making a claim on JetBlue for me. It's a long shot but I am asking if anyone has had rude or unprofessional treatment from flight attendants. If you have, please woud you tell me their names? If the name/s you give match the name/s I have, it would strengthen my case. Thank you very much.

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Glenn
GB

Jet Blue has the absolute worst… Jet Blue has the absolute worst customer service / escalation team. However, it is all part of the service commitment level passed down by the Executive office. I have flown over 2m miles and Jet Blue has never been the same since the days of the Founder & CEO David Neeleman

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Sue Slattery
GB

Avoid this airline at all costs. Avoid this airline at all costs. Paid for two upgraded seats for more legroom,only to be told by staff at JFK that only one seat had been paid for and they wanted another 50 dollars for me and my husband to sit together. Ended up right at the back of the plane with no refund for the upgraded seats. Cabin crew were rude and direct. My husband was ask if he wanted a drink,he ask for tea and was ask Green or black,he replied with milk, was told again green or black in an aggressive manner. Food was really cold and inedible. Was told to give food trays back the way they were given, I.e flat. Also cabin crews uniform were scuffy and they seem to have no pride in their appearance.

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Everton Woodstock
GB

The help desk staff st JFK are the… The help desk staff st JFK are the worst. No urgency in helping folks who just need to check a bag due to arriving later than expected. It would have taken almost nothing to show some compassion and empathy instead of guaranteeing that we miss our flight. It's clear that they have no concern about customer service or customer needs.

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Mike Yak
GB

If zero was available that’s what jet… If zero was available that’s what jet blue deserved! Uninformative and unreasonable airline!

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