JetBlue and Allianz Global do not pay out claims as promised JetBlue employs Allianz Global as their insurer for flight claims. I am deeply dissatisfied with how Allianz Global deal with JetBlue’s affairs. This process has taken 11 weeks of emailing, and an error sent to the incorrect bank account. The service is non responsive and slow. They will not rectify the situation or create solutions to pay the correct bank account, or pay out their claims as promised. They just send automated responses and don’t fix it.

Sadly I have to agree with others… Sadly I have to agree with others reviews. Returning from JFK today were the worst cabin staff I’ve ever experienced. They did not smile everything seemed an inconvenience to them they were rude and their uniforms were scruffy. However going on the outward journey a young cabin member named Sabas was an absolute joy so polite helpful nothing was too much trouble it’s a shame other members don’t follow suit.

There is no Zero rating sadly! There is no Zero rating sadly! Booked LGW-MCO ticket through BudgetAir.co.uk, even after 17 hrs, no tkts issued. Payment deducted. Both JetBlue & BudgetAir has given me the PNR & booking ref resp. When contacted JetBlue CS, they are unemphathetic and dont want to help. What is a 'Confirmed, unticketed' status mean? But JetBlue website says, "unless tkts issued cant travel". Guess they are overselling tkts hoping someone will cancel. If you are someone who believe exist/alive; dont use JetBlue as your journey almost wont happen and the refund will be after 5 days, it that happens. I havent gone that far. Wish I checked their already dismal 1.5 rating before booking, now my family's holiday is in a mess.

BEFORE YOU SPEND THE MONEY ON JETBLUE… BEFORE YOU SPEND THE MONEY ON JETBLUE MINT: If you sit in the first row, you will regret it. Crew Members chat loudly the whole flight, and they do not turn off the galley lights, ever, even for night flights. If you are unlucky enough to sit in seat 1A, there is a very bright LED light that shines directly into your face. I've traveled Jetblue Mint several times and I've loved the middle row single seat, which has a door and you feel quite isolated. But this flight was TERRIBLE. They spoke so loudly (about all sorts of personal things) that even my AirPods did not shut out the sounds) so it was impossible to get some rest. Furthermore, I took the time to contact Jetblue Customer Service. They informed me that I should have confronted the flight attendants during the flight and that it was my responsibility to inform them that they were not behaving professionally. They wrote to me the following on the chat on their website: "Compensation will not be issued." And then told me they hope I'll have a wonderful experience flying JetBlue next time, and have a nice day! Yeah, right. I won't be flying Mint anytime soon, that's for sure! #JetBlue #mint

Bad service We traveled with jetblue airlines in January. The service staff was unpleasant, rude and simply ignoring if you need any service. At the check-in we were asked if we want to sit by the emergency exit together because there is more legroom. We agreed but at the gate we were met by a very unfriendly staff who told us to wait in the zone. Later said that we will sit separately. Besides all that we were the last to board. And the worst thing... When we get on the plane another person was already sitting instead of my partner seat because they put two people in the same seat by mistake. I hope it was the first and last time I travel with Jetblue airlines. I won't recommend.