Terrible company - overcharged and refused to issue refund of the difference Was referred to the company to attend a wedding at a Marriott. Was charged 167 per room per night for 2 rooms, 2 nights each. When we arrived at the hotel the rate was 102 per room per night. Called hotel savings for a refund of the difference and was given a cooperate response that I had agreed to the terms and conditions - which I never saw! This is a terrible company!

Wouldn't Use Again I booked one stay through hotelsavings.com and was pleased however after making a second reservation and receiving a bad promo code from them they would not fix the issue. I compare prices including promo codes to get the best deal. I could have gotten a better deal without the promo code at Hotels.com. I will not be using them in the future because I tried to get the issue resolved by contacting them by email immediately and a phone call later in which no one would fix the problem. They were just trying to blame a expired promo code but I had received the promo code the same day I tried to use it, bad advertising if you ask me. They told me once you made the reservation there was nothing they could do however, under their FQA they say if you find a better deal in 24 hours they will refund you money so I don't see the difference. Anyways will not use them again good customer service is the key and it is definitely lacking with this company. Not to mention I could hardly understand the representative I was talking to.

BIGTIME RIP-OFF COMPANY. DONT USE My husband was trying to make a reservation in Golden, Co and was directed to this site. The agent confirmed reservations to the Fairfield by Marriott we requested and charged our credit card $400 immediately, 2 months before our arrival date in Golden. When we arrived at the hotel, it was a Quality Inn who charged $300 for the nights we stayed. We requested a $100 refund from hotelsavings.com as we felt we were overcharged this amount since the hotel was not a Fairfield as confirmed by the booking agent. They refused to refund our money. This site will rip you off. Don't use it.

Hijacked Marriot Web Site Stole MONEY I went to Marriot Web Site to book a room and ended up here without clicking on their site. I am not interested in these guys. They did refund my money except for a $9.95 cancellation fee. I cancelled within less than 5 minutes. They charged $10.00 dollars more than the rate shown on the REAL Marriot Site. Marriot needs to STOP these RIP OFF Artist from HiJacking their site. Otherwise I will NO LONGER book at Marriot!!

I really liked this site I don't get the bad reviews. I've used this site multiple times with no problems at all. They have good deals, so I keep coming back.