Billed instantly, did not pass on reservation info, awaiting refund resolution. Beware this website! Even though we'd directly typed the name of our intended hotel into a search, this website mimicked their address and accepted and billed a reservation, providing a confirmation number that was useless on our arrival at the property. Though we did not have a valid reservation, the hotel graciously came up with a room for us at 20% less than what the site billed us. Efforts by our bank to obtain a refund were met with s 15 minute hold, and stonewalling until we were told that a refund would take 7-10 days to process.

Do Not use this Company!!! This company ripped me off for 578.00. I booked a reservation unintentionally on my Marriott credit card. They refused to refund my money though the reservation was canceled. I paid sales tax as well. On what for who? A company in India charges me NYS sales tax? For Nothing. Everyone is right this company is the worst ever! Took me 9 months to pay a charge that I received nothing, absolutely nothing for. Turn back don't go. VERY UNREPUTABLE!!! DO NOT USE THEM.

What a ripoff! I wasn't even aware that the reservation was going through Orbitz to World Choice Travel to Hotel Savings, and I was charged 150% of the quoted rate of $84.15. I DID NOT GIVE MY APPROVAL TO HAVE MY CREDIT CARD CHARGED THIS AMOUNT. After spending an hour trying to track down the reservation and then finally making contact, I spend another 45 minutes only to be told that they would not remove the charges. I will be taking this to the Better Business Bureau and also refusing to pay the credit card charge.

WARNING! BEWARE! RIP-OFF On August 1st. 2012 I booked a room for one night stay at Edgewater Inn, Coos Bay, Oregon. My credit card was immediately charged the $50 more than the actual hotel rate for the services not yet rendered. Typically, these charges would be considered "pending". But no, not with this third party. Plus, there is a 100% penalty fee for cancellation of the booking. When I called them for a refund they basically told me "too bad, so sad". This would be equivalent to making a reservation for dinner for next week and having immediately pay for a dinner that you have not even eaten yet. Just doesn't make sense. Shame on you hotelsavings.com and your parent company of Travelocity

Happy with my hotel. Booked a 4 night hotel stay last month and just got back from the trip. It was up to my expectations. comfy clean rooms, had to request robes as they do not put one in the room by default, although they are free. If you have good deals for spring break in florida, I will book with you again. good website. thanks.