I found the E-visa site easy to follow… I found the E-visa site easy to follow and understand. Response was fast within the required timeline.

I was disappointed because you did not… I was disappointed because you did not inform me before I pay the fees in in advance or you did not have a note in your website that you can not get me the Visa letter.

Contradicting , Disappointing Response I received an apology stating: "currently visa on arrival to Vietnam is not approved for your passport" Trying to unveil the reason by attaching granted valid USA & Shengen visas for same passport , the reply was : "Please contact other agent if there is any possibility". For me the 2nd reply is contradicting the 1st one. I just wasted my time & the payment was hold for few days without even declaring the reason not have the visa granted

Review Dislike for bot accepted my visa

Unreachable I had used Visa Vietnam for the third time now. The first two times, I had received my approval letter within a dependable two day timeframe (even as I ordered over the weekend). And knowing such consistency, I ordered my third approval letter on Saturday evening with my flight to VN to take place on Thursday morning. However, this last one, I had only received an emailed approval letter after four days (7 hours after my flight had already departed). Worried, on day 3, I had emailed as well as tried calling their phone numbers which lead directly to voicemail. They are unreachable. I did not receive any notification of a delay to which I could have planned around. I now have to eat a non-refundable round-trip flight as well as non-refundable hotel booking because of the lack of service and communication.