The letter of acceptance provided a… The letter of acceptance provided a list of strangers names and passport numbers. This information should be kept private.

the visa service we purchased was the 4… the visa service we purchased was the 4 hour option and visa was not processed in 4 hours and flight needed to be changed for a client. visa was granted the following day

Contradicting , Disappointing Response I received an apology stating: "currently visa on arrival to Vietnam is not approved for your passport" Trying to unveil the reason by attaching granted valid USA & Shengen visas for same passport , the reply was : "Please contact other agent if there is any possibility". For me the 2nd reply is contradicting the 1st one. I just wasted my time & the payment was hold for few days without even declaring the reason not have the visa granted

Unreachable I had used Visa Vietnam for the third time now. The first two times, I had received my approval letter within a dependable two day timeframe (even as I ordered over the weekend). And knowing such consistency, I ordered my third approval letter on Saturday evening with my flight to VN to take place on Thursday morning. However, this last one, I had only received an emailed approval letter after four days (7 hours after my flight had already departed). Worried, on day 3, I had emailed as well as tried calling their phone numbers which lead directly to voicemail. They are unreachable. I did not receive any notification of a delay to which I could have planned around. I now have to eat a non-refundable round-trip flight as well as non-refundable hotel booking because of the lack of service and communication.

A letter of approval not an actual E… A letter of approval not an actual E visa that you emailed me to say i had bought was not what you appeared to be offering and that is not what I wanted.