Bader Shams Aldeen
TRThe worst airlines ever The worst airlines ever - total scam, and phishing They said business calss is refundable - when I tried to refund, they refused to give the money back Their customer support is useless, they keep transferring me from one agent to another - and each agent said different things - all they were lies, and no help provided
Megan
GBThis is a big no This is a big no! We flew with them to Thailand. 10hr flight and space in seat like in ryanair. Today I have flight back. Yesterday I've made sure we seat at the window and aisle. Today I've checked in to discover I do not have those seats!!! I seat in the middle!!! Joke, joke. Never again. Emirates or Qatar are much better and they do same routes. For sure have more space too. Before booking imagine seating in ryanair for your long flight as that's exactly turkish airline.
Janina
ATOur check-in suitcase was severely… Our check-in suitcase was severely damaged when we got it back. Turkish Airlines makes it next to impossible to file a complaint. This is not okay – big suitcases are expensive and we can't use it anymore now - basically lost 120€...
Phil Coleman
GBMy entires families baggage was lost… My entire family’s baggage was lost during a transfer and Turkish Airlines cheated on my compensation claim! We were left in Malaga with zero luggage and the weather conditions were terrible. Nobody contacted us to tell us when cases would arrive. We Called their customer service who told us to go and replace essential items and that there was no limit on compensation - just to be sensible. We did exactly that and then filled out arduous claim process/form. They then paid only 30% of claim stating I agreed to a lower figure. Nonsense. Disgraceful and unfair treatment by an airline who claim they are high quality. Absolutely terrible experience for whole family, I have not used airline since and travelled further and longer to use other airlines! I have written to CEO and no reply yet, which says everything!!! I will start legal process soon.
Selen
FRBest Airlines Best Airlines, The staff is always helpful and cheerful It's the company I take the most to go to Turkiye from France. The food is always nice, I recommend 100%