Best Airlines Best Airlines, The staff is always helpful and cheerful It's the company I take the most to go to Turkiye from France. The food is always nice, I recommend 100%

Our check-in suitcase was severely… Our check-in suitcase was severely damaged when we got it back. Turkish Airlines makes it next to impossible to file a complaint. This is not okay – big suitcases are expensive and we can't use it anymore now - basically lost 120€...

Avoid - Avoid - horrendous and dishonest customer service Avoid - horrendous and dishonest customer service. Before booking my flights, a Turkish Airlines customer service representative provided crucial information that was incorrect. Based on the information we were provided, we booked flights worth £1300 that aren't suitable. I've contacted their customer service multiple times via phone and email in an attempt to resolve this situation and they've been useless, seemingly incapable of understanding the situation and replying with stock responses that show they haven't read or understood my emails. I've provided a straightforward solution for them to resolve this situation many times now but they have never addressed this directly. Turkish Airlines certainly have some cheap connecting flights but with such poor and misleading customer service you have to ask yourself if it's worth it? My advice is that it isn't - book with a reuptable airline that will provide accurate and honest information prior to commiting to expensive and non-refundable flights.

Don't waste your money with this… Don't waste your money with this Airline! I have now had two consecutive trips from Riyadh to Milan Bergamo (via Turkey) cancelled at short notice. I will NEVER waste my money with this company again. On both occasions (9th Feb and then 5th April 2024) I have had to spend significant amounts of money to fly with other airlines at the last minute. The only option for compensation is a refund of the original ticket and if you ate something in the airport this might be covered. I have spent literally hours on the phone to their customer services and inputting evidence of my out of pocket expenses caused by Turkish Airlines "Operational difficulties" onto their web platform - only to be told time and again by the same standard email response that my claim cannot be refunded. @Turkish Airlines. DONT OFFER FLIGHTS YOU CANNOT RUN! SIMPLE. Utterly useless company and awful customer service.

The worst airlines ever The worst airlines ever - total scam, and phishing They said business calss is refundable - when I tried to refund, they refused to give the money back Their customer support is useless, they keep transferring me from one agent to another - and each agent said different things - all they were lies, and no help provided