Megan
GBThis is a big no This is a big no! We flew with them to Thailand. 10hr flight and space in seat like in ryanair. Today I have flight back. Yesterday I've made sure we seat at the window and aisle. Today I've checked in to discover I do not have those seats!!! I seat in the middle!!! Joke, joke. Never again. Emirates or Qatar are much better and they do same routes. For sure have more space too. Before booking imagine seating in ryanair for your long flight as that's exactly turkish airline.
khaled osman
TRThe worst airlines in the world ever The worst airlines in the world ever, they are always late and when you travel transient with them, most of the time you will miss your next flight, and they don't execuse. Also they will give you another ticket for the next flight which will be after your missed one by at least 12 hours. Unresponsible conpany and I do not recommend it for anyone.
jay Bado
GBTerrible service, rude and unmannered flight attendants Terrible service, rude flight attendants giving me commands and orders as if they are my boss. Paid for premium economy but they made an error and switch my seats to the back and were rude about it, I have video proof, do not fly on this embarrassment of an airline. Especially racist on flights to Africa, i am done with this airline
Thomas
CYFlight Cancelation with zero Compensation Flight got cancelled by Turkish Airlines via mail one day before departure. After lenghty inquiry with the completly unsatisfactory customer service I got a written statement to get compensation. About 7 months after the flight I still did not get any payment from Turkish Airlines, whereas the customer service states the standard phrase "In our investigation we see that your ticket refund transactions have already been made." Which is untrue.
Liulea
GBWorst airline experience I could ever imagine Worst airline experience I could ever imagine. My father died in February and least of all I wanted to deal with the flight and airline issues. I booked flight in January for March and when my father got worse I exchanged the flight online for 4 passengers to February. This is when all the whole worsest service experience in my life started. This was a nightmare for everyone in my family as Turkish Airlines DELETED my flight from the system and didn’t refund the money also didn’t notify me about the cancellation and the reason. Looked like an error. However the money was paid. I called the airline to ask why I can’t check my flight status online ? And they said your flight is deleted, submit a ticket to customer support and we will get back to you. To make it shorter they got back to me AFTER I returned back from funeral. I called about 50+ times in order to resolve THEIR mistake. When I finally got my ticket after paying another 550$ for exchange, they canceled my husband and daughters flight 48 hours before the departure and again they don’t know why and asking to submit the ticket online. Each time I called their representatives had different excuses: either their system is down or their ticketing will get back to me or they were just transferring me to Chinese line without request, I don’t speak Chinese. I had sleepless nights as my flight was canceled and airline was not resolving the issue but by dads funeral was in few days. They don’t have any support for those whose flight is within 24-48 hours or less. They just advise to submit a ticket on their website a some mysterious team will get back to you within 7 days. Even if your flight is tomorrow. So I will never ever recommend to anyone to deal with Turkish Airline if you don’t want a stress and headache. My sister had the same worst experience with this airline in regards to buying a ticket for her dog for a flight. I will not recommend and will spread my story and my relatives story to everyone who would ask me about this airline I also want to mentioned that I paid $300+ for seat with bassinet and called to add my husband and child to pay for their seats with me. I was told it is IMPOSSIBLE and I need to buy the seats at check in. At check in they said THERE ARE NO available seats near me so I would have to fly 13 hours alone with a baby in lap. In a lap as they had turbulence all the way to my destination and I couldn’t put baby in the bassinet, so the money for the seats were just waisted. So I asked them to give us some random seats but together on the way back due to this nonsense. Also the airline COULDNT add my infant to the reservation. They said I will have to add and pay in the airport before departure. The amount of stress I got with this airline is immense. NO to Turkish airlines forever!!!