CRIMINAL! My girlfriend was refused boarding at the airport in Phuket because "she did not have a return ticket with Turkish Airlines". This was certainly not a reason to refuse boarding but we decided to book a return anyway just to avoid ruining our travel plans. Just prior to completing the transaction we were told that our seat had been given to another passenger. This was at the airport 1hr 10 mins before flight departure. They had no right to refuse boarding and when we did as they said they moved the goal posts yet again. I suspect the flight was over booked and they were looking for reasons to reject passengers. To make matters worse they are standing behind there story and have not refunded the ticket - despite the ground staff saying that we could get a refund by contacting customer service. At best this is just awful customer service and worst it is a criminal offence. I personally will not be flying Turkish Airlines again and strongly urge other would be clients to look elsewhere. What a shame since I used to enjoy flying with this airline.

Best Airlines Best Airlines, The staff is always helpful and cheerful It's the company I take the most to go to Turkiye from France. The food is always nice, I recommend 100%

Terrible service, rude and unmannered flight attendants Terrible service, rude flight attendants giving me commands and orders as if they are my boss. Paid for premium economy but they made an error and switch my seats to the back and were rude about it, I have video proof, do not fly on this embarrassment of an airline. Especially racist on flights to Africa, i am done with this airline

Our check-in suitcase was severely… Our check-in suitcase was severely damaged when we got it back. Turkish Airlines makes it next to impossible to file a complaint. This is not okay – big suitcases are expensive and we can't use it anymore now - basically lost 120€...

The worst airlines in the world ever The worst airlines in the world ever, they are always late and when you travel transient with them, most of the time you will miss your next flight, and they don't execuse. Also they will give you another ticket for the next flight which will be after your missed one by at least 12 hours. Unresponsible conpany and I do not recommend it for anyone.