The worst airlines ever The worst airlines ever - total scam, and phishing They said business calss is refundable - when I tried to refund, they refused to give the money back Their customer support is useless, they keep transferring me from one agent to another - and each agent said different things - all they were lies, and no help provided

Rip-offs and cheats - do not book with them This company is a complete disgrace - do not travel with them under any circumstances! I paid £256 for seats for my family to be together over 4 flights. The day before my flight when I came to check-in they had all been removed. Their call centre are useless and could do nothing - and I spent £40 on a premium phone line for the pleasure of no service at all! They are now passing me from pillar to post and refusing to refund my money. They've offered me 55 euros if I drive 35 miles to get it! I saw people losing their upgrade and being refused boarding as the plane was overbooked at Istanbul also, so if you have a flight already booked with them ensure you get to the gate early! And don't pay for an upgrade at the airport as they were refusing them and moving people back into standard at the gate. If you don't have a flight booked with them then please don't, it's not worth it, even if they are cheap. They are a monstrous organisation that doesn't care about customers at all. I will be complaining to the CAA and ATOL and would suggest others do too

I'll never fly Turkish Airlines again I'll never fly Turkish Airlines again. I'm giving them two stars because some of their airport staff and flight crew are lovely and competent. Following are some of my reasons: -For the 14 hours before my flight, their customer support was unresponsive. I finally got through, and the representative assured me that my flight had _not_ been cancelled. At the airport, it turned out that the flight _had_ been cancelled. A Turkish Air employee had the nerve to then say I should have provided a phone number in order for them to notify me. I HAD provided a phone number and received no calls or texts from Turkish Air. -Due to the consequences of the cancelled flight, a Turkish Air employee advised me to submit my receipts in order to get reimbursed. I followed their procedures obediently and never received my money back. Responses took weeks, and employees were barely literate in English. After several months of resubmitting my request, I gave up. One possible explanation was that the receipts didn't include some of the impossible details Turkish Air required them to include -- details that receipts don't typically include. I wouldn't know, however, because the representatives never explained why my requests were rejected. -On my flight, the pocket of the seat in front of me was stuffed full of trash. Classy.

Worst airline experience I could ever imagine Worst airline experience I could ever imagine. My father died in February and least of all I wanted to deal with the flight and airline issues. I booked flight in January for March and when my father got worse I exchanged the flight online for 4 passengers to February. This is when all the whole worsest service experience in my life started. This was a nightmare for everyone in my family as Turkish Airlines DELETED my flight from the system and didn’t refund the money also didn’t notify me about the cancellation and the reason. Looked like an error. However the money was paid. I called the airline to ask why I can’t check my flight status online ? And they said your flight is deleted, submit a ticket to customer support and we will get back to you. To make it shorter they got back to me AFTER I returned back from funeral. I called about 50+ times in order to resolve THEIR mistake. When I finally got my ticket after paying another 550$ for exchange, they canceled my husband and daughters flight 48 hours before the departure and again they don’t know why and asking to submit the ticket online. Each time I called their representatives had different excuses: either their system is down or their ticketing will get back to me or they were just transferring me to Chinese line without request, I don’t speak Chinese. I had sleepless nights as my flight was canceled and airline was not resolving the issue but by dads funeral was in few days. They don’t have any support for those whose flight is within 24-48 hours or less. They just advise to submit a ticket on their website a some mysterious team will get back to you within 7 days. Even if your flight is tomorrow. So I will never ever recommend to anyone to deal with Turkish Airline if you don’t want a stress and headache. My sister had the same worst experience with this airline in regards to buying a ticket for her dog for a flight. I will not recommend and will spread my story and my relatives story to everyone who would ask me about this airline I also want to mentioned that I paid $300+ for seat with bassinet and called to add my husband and child to pay for their seats with me. I was told it is IMPOSSIBLE and I need to buy the seats at check in. At check in they said THERE ARE NO available seats near me so I would have to fly 13 hours alone with a baby in lap. In a lap as they had turbulence all the way to my destination and I couldn’t put baby in the bassinet, so the money for the seats were just waisted. So I asked them to give us some random seats but together on the way back due to this nonsense. Also the airline COULDNT add my infant to the reservation. They said I will have to add and pay in the airport before departure. The amount of stress I got with this airline is immense. NO to Turkish airlines forever!!!

Worse airlines ever Worse airlines ever , I would rate it 0 . My flight was delayed and i missed my connecting flight when i went to their desk in istanbul i was greeted with annoyed staff very unprofessional and rude , i was stucked in istanbul for 16hrs coz they said there was no flight available for 2 days coz of eid. Turns out there was a flight in the morning , so i endedup buying a ticket from Istanbul to london for £600+ including my baggage fare . When i came Uk and emailed them they said ive bought the ticket from the agent not them , what the fk? i sent them the reciept picture of the transcation i bought from them but they are still saying i bought the ticket from agent ?? Avoid buying tickets from this airline . Id rate it -0 if i could