Best Airlines Best Airlines, The staff is always helpful and cheerful It's the company I take the most to go to Turkiye from France. The food is always nice, I recommend 100%

Don't waste your money with this… Don't waste your money with this Airline! I have now had two consecutive trips from Riyadh to Milan Bergamo (via Turkey) cancelled at short notice. I will NEVER waste my money with this company again. On both occasions (9th Feb and then 5th April 2024) I have had to spend significant amounts of money to fly with other airlines at the last minute. The only option for compensation is a refund of the original ticket and if you ate something in the airport this might be covered. I have spent literally hours on the phone to their customer services and inputting evidence of my out of pocket expenses caused by Turkish Airlines "Operational difficulties" onto their web platform - only to be told time and again by the same standard email response that my claim cannot be refunded. @Turkish Airlines. DONT OFFER FLIGHTS YOU CANNOT RUN! SIMPLE. Utterly useless company and awful customer service.

AVOID THIS AIRLINE AVOID THIS AIRLINE! Me and my partner have been waiting to receive our compensation which we're owed under EU 261 law (now UK 261) after we missed our connecting flight (due to 'technical errors' on our first Turkish Airlines flight) and were subsequently put on two additional flights with a different airline and arrived at our destination 8 and a half hours late. This took place 3 MONTHS AGO and Turkish Airlines have still not paid us the money that they (eventually) acknowledged that they owe us and are now completely ignoring our feedback messages regarding this. This is clearly not an acceptable way for an airline to act and I would strongly advise anyone from ever flying with Turkish Airlines. We are now looking into taking Turkish Airlines to court with the Civil Aviation Authority (CAA) - I advise anyone else experiencing the same thing to also do this as they should not be allowed to get away with this!

My entires families baggage was lost… My entire family’s baggage was lost during a transfer and Turkish Airlines cheated on my compensation claim! We were left in Malaga with zero luggage and the weather conditions were terrible. Nobody contacted us to tell us when cases would arrive. We Called their customer service who told us to go and replace essential items and that there was no limit on compensation - just to be sensible. We did exactly that and then filled out arduous claim process/form. They then paid only 30% of claim stating I agreed to a lower figure. Nonsense. Disgraceful and unfair treatment by an airline who claim they are high quality. Absolutely terrible experience for whole family, I have not used airline since and travelled further and longer to use other airlines! I have written to CEO and no reply yet, which says everything!!! I will start legal process soon.

Took money for seats but failed to book seats. Booked long haul.flight and selected seats. Full amount deducted from credit card. But email confirmation and booking details in app claim no seats booked and only basic fare paid. Now I will have to spend ages with their call centre helping Turkish airlines to domtheir job..checkmyour booking carefully. Ryanair can do this without a problem. Clearly Turkish couldn't be bother as long as they can take.your money. Disrespectful shamnles. Check your booking carefully.