Our check-in suitcase was severely… Our check-in suitcase was severely damaged when we got it back. Turkish Airlines makes it next to impossible to file a complaint. This is not okay – big suitcases are expensive and we can't use it anymore now - basically lost 120€...

This company seems to like lying to… This company seems to like lying to avoid accountability. It's shameful and the fact that few days ago they were saying one thing, and now to avoid refunds they're saying another

The worst airlines in the world ever The worst airlines in the world ever, they are always late and when you travel transient with them, most of the time you will miss your next flight, and they don't execuse. Also they will give you another ticket for the next flight which will be after your missed one by at least 12 hours. Unresponsible conpany and I do not recommend it for anyone.

Worse airlines ever Worse airlines ever , I would rate it 0 . My flight was delayed and i missed my connecting flight when i went to their desk in istanbul i was greeted with annoyed staff very unprofessional and rude , i was stucked in istanbul for 16hrs coz they said there was no flight available for 2 days coz of eid. Turns out there was a flight in the morning , so i endedup buying a ticket from Istanbul to london for £600+ including my baggage fare . When i came Uk and emailed them they said ive bought the ticket from the agent not them , what the fk? i sent them the reciept picture of the transcation i bought from them but they are still saying i bought the ticket from agent ?? Avoid buying tickets from this airline . Id rate it -0 if i could

I'll never fly Turkish Airlines again I'll never fly Turkish Airlines again. I'm giving them two stars because some of their airport staff and flight crew are lovely and competent. Following are some of my reasons: -For the 14 hours before my flight, their customer support was unresponsive. I finally got through, and the representative assured me that my flight had _not_ been cancelled. At the airport, it turned out that the flight _had_ been cancelled. A Turkish Air employee had the nerve to then say I should have provided a phone number in order for them to notify me. I HAD provided a phone number and received no calls or texts from Turkish Air. -Due to the consequences of the cancelled flight, a Turkish Air employee advised me to submit my receipts in order to get reimbursed. I followed their procedures obediently and never received my money back. Responses took weeks, and employees were barely literate in English. After several months of resubmitting my request, I gave up. One possible explanation was that the receipts didn't include some of the impossible details Turkish Air required them to include -- details that receipts don't typically include. I wouldn't know, however, because the representatives never explained why my requests were rejected. -On my flight, the pocket of the seat in front of me was stuffed full of trash. Classy.