Megan
GBThis is a big no This is a big no! We flew with them to Thailand. 10hr flight and space in seat like in ryanair. Today I have flight back. Yesterday I've made sure we seat at the window and aisle. Today I've checked in to discover I do not have those seats!!! I seat in the middle!!! Joke, joke. Never again. Emirates or Qatar are much better and they do same routes. For sure have more space too. Before booking imagine seating in ryanair for your long flight as that's exactly turkish airline.
Thomas
CYFlight Cancelation with zero Compensation Flight got cancelled by Turkish Airlines via mail one day before departure. After lenghty inquiry with the completly unsatisfactory customer service I got a written statement to get compensation. About 7 months after the flight I still did not get any payment from Turkish Airlines, whereas the customer service states the standard phrase "In our investigation we see that your ticket refund transactions have already been made." Which is untrue.
Paul
GBTook money for seats but failed to book seats. Booked long haul.flight and selected seats. Full amount deducted from credit card. But email confirmation and booking details in app claim no seats booked and only basic fare paid. Now I will have to spend ages with their call centre helping Turkish airlines to domtheir job..checkmyour booking carefully. Ryanair can do this without a problem. Clearly Turkish couldn't be bother as long as they can take.your money. Disrespectful shamnles. Check your booking carefully.
jay Bado
GBTerrible service, rude and unmannered flight attendants Terrible service, rude flight attendants giving me commands and orders as if they are my boss. Paid for premium economy but they made an error and switch my seats to the back and were rude about it, I have video proof, do not fly on this embarrassment of an airline. Especially racist on flights to Africa, i am done with this airline
Rakan O
SAAvoid Booked a business class ticket but could not change flights even after calling customer support for more than an hour. They offered me a refund that was less than 2 percent of what I paid. Absolutely pathetic.