6 hours flight turned into 10 hours! 6 hours flight turned into 10 hours! Minneapolis flight was 2:36pm but was delayed and ended up leaving 3:50pm. Pilot said don't worry, we will arrive at Phoenix by 5:03pm. We didn't land until 5:35pm! My connected flight leaves at 5:32pm so I had missed my flight! Next flight wasn't until 8:37pm and I ended up arriving Ontario after 10pm when I was supposed to be in Ontario at 6:49pm! I will never fly American Airlines again!

Zero stars! Don’t use or BUY points because they will screw you over! When I called to try to get a later connection due to another flight change in the Bahamas, they told me no later flights were available and because I bought/used points to buy 3 tickets I could not transfer them! So I wasted $850 to buy points and then had to purchase 3 one way tickets for $2800 with the only later flight available with… you guessed it… American Airlines because they are dishonest

I flew from Heathrow to JFK on 18/4)24… I flew from Heathrow to JFK on 18/4)24 and travelled in premium economy. The flight was fine but unfortunately the 2 female flight attendants were so rude. One( a blonde ladt kept calling the other one vick ( Vicky I presume) they were totally uninterested in any of mine and other passengers needs and didn't want us to ask for anything and if we did it was obvious we were being a nuisance. It was actually quite intimidating. I saw the blonde lady actually shake her head when another passenger asked for something. This was a holiday of a lifetime for me as I have terminal cancer and unfortunately these two women ruined the start of my trip.... SHAME

Refund no response The story is long but I will make it short. An employee of América Airline (Dayana in Miami )did not find my tickets on the computer even though I showed them on the phone. I had to pay again upon my return. They gave me credit because someone did find them. I decided to use my credit. (3,000.00) by the end of the year but my husband get sick, I ll contacted them and sent 18 pages of medical documents, hospitals, etc. They said they had never received them and they did not arrive back to the sender (since December 2023) to date, so I sent them by computer and I have not received a response either. For my part, where I can give you a bad recommendation I will do so, and this without saying that the service is terrible and they have no courtesy, the fly staff have a very unfriendly attitude, compared to other airlines the uniform is horrible and the planes are very dirty. As long as you can use other airlines. I pray never need Airline again.

This is the worst airline I have ever… This is the worst airline I have ever ridden on. No care for there customers 😕