Never use France. com for your France tours. We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.

trip bus city tour + boat tour the staff in the office when i collected my voucher was kind. The 1st part of the tour,on the bus,was very essential,but good. The guide on the coach was nice. It was a quick overview of Paris,good and useful to have a general sightseeing. The 2nd part,on the boat was not so nice,first of all the crew not kind,they obligate people standing on the entrance to force a smile to take a picture,without approval. No hearphones,but an old kind of device,which was uncomfortable. The boat itself also not very pleasant.

Terrible guide Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.

A beautiful day but disappointing in one respect. I paid a higher amount to book this particular tour as my friend recommended the company and raved about the lunch and restaurant. When the driver was taking us to Normandy, I commented on lunch, and he said, no, lunch is on your own. I think I'm due a refund of about $100 (or more). There were many other D Day/Normandy tours to choose from, but I paid extra for this benefit and we were very disappointed. Lunch added an additional $40 to our trip!

OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.