trip bus city tour + boat tour the staff in the office when i collected my voucher was kind. The 1st part of the tour,on the bus,was very essential,but good. The guide on the coach was nice. It was a quick overview of Paris,good and useful to have a general sightseeing. The 2nd part,on the boat was not so nice,first of all the crew not kind,they obligate people standing on the entrance to force a smile to take a picture,without approval. No hearphones,but an old kind of device,which was uncomfortable. The boat itself also not very pleasant.

Disappointing Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

IKEA FRANCE IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns

Terrible guide Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.