Janice Briggs
GBDisappointing Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.
Donna M
FRA beautiful day but disappointing in one respect. I paid a higher amount to book this particular tour as my friend recommended the company and raved about the lunch and restaurant. When the driver was taking us to Normandy, I commented on lunch, and he said, no, lunch is on your own. I think I'm due a refund of about $100 (or more). There were many other D Day/Normandy tours to choose from, but I paid extra for this benefit and we were very disappointed. Lunch added an additional $40 to our trip!
David Tom
GBIKEA FRANCE IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns
Cynthia Blankenship
GBOH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.
richard van dalen
GBNot as well as I hoped Normandy is amazing. Our only problem was that the other people were Canadian so they spoke French and since our guide as French, he decided to pretty much stick with that language. They also spoke English so the French was more for the guide than for us. He was supposed to be an English speaking guide. His knowledge of the area was okay but the other man on the trip and I were better at explaining what happened on each beach. However, I wanted to get to Normandy and made it so that was the great part.