Never use France. com for your France tours. We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.

Enjoying excellence in the Alsace Everything about our Alsace Full-Day Tour was excellent ! The weather on June 11th was perfect. Our guide, Brigitte, was friendly, knowledgeable and very professional. The 4 vignerons whose wineries we visited were justly proud of the delectable wines that they presented for tasting with detailed explanations of the reasons for the differences between their products. The natural scenery and the very attractive, well-maintained traditional villages were a delight to the eye. My only regret was that I hadn't booked to stay longer, ... but duty called.

Over-priced It was nice to skip the lines at the Moulin Rouge and have seats towards the front, but other than that there were no perks to reserving through this company. I knew that it was more expensive than booking on my own, but I wanted the security of a ride home late at night and decided to go through this company. First of all, the tickets are cheaper if you buy them at the Moulin Rouge, and the river cruises are as cheap as 7 to 14 euro. What was irritating was how much TIME everything took. I am ok with taking my time and relaxing--but there was no need for this tour to be as long as it was. We waited around after the cruise for a half hour to "eat," but I though it would be a better use of time to move on to another nearby tourist destination--like the Arc du Triumph. Paris is not that big of a city, and all that extra time spent driving between locations/waiting was not necessary if only to pad the time and make you feel like you go your money's worth. The show was good though.

Disappointing Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

Terrible guide Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.