IKEA FRANCE IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns

OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

Enjoying excellence in the Alsace Everything about our Alsace Full-Day Tour was excellent ! The weather on June 11th was perfect. Our guide, Brigitte, was friendly, knowledgeable and very professional. The 4 vignerons whose wineries we visited were justly proud of the delectable wines that they presented for tasting with detailed explanations of the reasons for the differences between their products. The natural scenery and the very attractive, well-maintained traditional villages were a delight to the eye. My only regret was that I hadn't booked to stay longer, ... but duty called.

Disappointing Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

Never use France. com for your France tours. We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.