OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

Enjoying excellence in the Alsace Everything about our Alsace Full-Day Tour was excellent ! The weather on June 11th was perfect. Our guide, Brigitte, was friendly, knowledgeable and very professional. The 4 vignerons whose wineries we visited were justly proud of the delectable wines that they presented for tasting with detailed explanations of the reasons for the differences between their products. The natural scenery and the very attractive, well-maintained traditional villages were a delight to the eye. My only regret was that I hadn't booked to stay longer, ... but duty called.

Over-priced It was nice to skip the lines at the Moulin Rouge and have seats towards the front, but other than that there were no perks to reserving through this company. I knew that it was more expensive than booking on my own, but I wanted the security of a ride home late at night and decided to go through this company. First of all, the tickets are cheaper if you buy them at the Moulin Rouge, and the river cruises are as cheap as 7 to 14 euro. What was irritating was how much TIME everything took. I am ok with taking my time and relaxing--but there was no need for this tour to be as long as it was. We waited around after the cruise for a half hour to "eat," but I though it would be a better use of time to move on to another nearby tourist destination--like the Arc du Triumph. Paris is not that big of a city, and all that extra time spent driving between locations/waiting was not necessary if only to pad the time and make you feel like you go your money's worth. The show was good though.

Terrible guide Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.

An outstanding tour, led by an outstanding tour guide. We boarded our bus in the Caen train station, were escorted to the Caen WWII Museum where we had a great tour with our guide, although the crowds were quite large. Then we boarded a smaller coach for our three-hour tour of five sites, including the American cemetery at Colleville-sur-Mer. Our guide spoke fine English and his commentary was well researched and presented in an engaging manner. He had many photos to augment his discussion. We had just the right amount of time to visit each site before returning to the Caen train station. I would recommend this tour company to anyone wishing to visit these Normandy sites.