aweful Worst booking experience ever and far too many things went wrong to even account for. They booked our trip to the Louvre on Sunday after we were set to arrive, leaving 1 hour to get from the airport to the Louvre and see all the art. The two days for hop on hop off bus tickets couldn't be used. When we showed up to the tour for Versailles we were told there would be no tour that day and we had to pay (again) for our own way and tickets to Versailles. Only our trip to the Eiffel tower was able to be used. So we paid for a tour of the Eiffel tower, tour of the Louvre, two days of hop on hop off bus access, and guided tour of Versailles. We received, tour of the Eiffel tower, tickets to the Louvre. 50% is far from a winning record.

Disappointing Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

WE ONLY HAD ONE DAY IN PARIS AND WE LOVED EVERY MINUTE !!!!! Our cruise included an opportunity to spend a day in "gay Paree ". Booked and paid for a private tour with France.com several months before we left so were a little apprehensive that no one would be there the day we docked . No worries, Gwen , our awesome driver and extremely knowledgable tour guide was waiting when we disembarked. He managed to hit all of the fabulous sites we wanted to see and also enjoy an outdoor cafe "people watching ." Kudos to John who helped us plan it and Gwen who made it happen !!!!!!

IKEA FRANCE IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns

Never use France. com for your France tours. We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.