Never use France. com for your France tours. We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.

Over-priced It was nice to skip the lines at the Moulin Rouge and have seats towards the front, but other than that there were no perks to reserving through this company. I knew that it was more expensive than booking on my own, but I wanted the security of a ride home late at night and decided to go through this company. First of all, the tickets are cheaper if you buy them at the Moulin Rouge, and the river cruises are as cheap as 7 to 14 euro. What was irritating was how much TIME everything took. I am ok with taking my time and relaxing--but there was no need for this tour to be as long as it was. We waited around after the cruise for a half hour to "eat," but I though it would be a better use of time to move on to another nearby tourist destination--like the Arc du Triumph. Paris is not that big of a city, and all that extra time spent driving between locations/waiting was not necessary if only to pad the time and make you feel like you go your money's worth. The show was good though.

This tour was awful. The tour guide seemed hungover, did not know much and kept repeating meaningless information. His directions were poor and he failed to conduct a worthwhile tour. The sights and format were good and had we encountered a good guide, this tour could have been extraordinary. Because of this experience I would not recommend wasting money on this tour.

OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

A beautiful day but disappointing in one respect. I paid a higher amount to book this particular tour as my friend recommended the company and raved about the lunch and restaurant. When the driver was taking us to Normandy, I commented on lunch, and he said, no, lunch is on your own. I think I'm due a refund of about $100 (or more). There were many other D Day/Normandy tours to choose from, but I paid extra for this benefit and we were very disappointed. Lunch added an additional $40 to our trip!