aweful Worst booking experience ever and far too many things went wrong to even account for. They booked our trip to the Louvre on Sunday after we were set to arrive, leaving 1 hour to get from the airport to the Louvre and see all the art. The two days for hop on hop off bus tickets couldn't be used. When we showed up to the tour for Versailles we were told there would be no tour that day and we had to pay (again) for our own way and tickets to Versailles. Only our trip to the Eiffel tower was able to be used. So we paid for a tour of the Eiffel tower, tour of the Louvre, two days of hop on hop off bus access, and guided tour of Versailles. We received, tour of the Eiffel tower, tickets to the Louvre. 50% is far from a winning record.

OH LA LA, VIVE LA FRANCE! I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

Beautiful day trip to Giverny and Auvers sur Oise! We booked our Giverny/Auvers sur Oise trip with France.com. . Elodie at France.com was most helpful in assisting us with our booking. She answered any questions I had in a timely manner and was so very nice. The company that handled the trip was fantastic. Our tour guide, Isabelle was incredible! We had a wonderful day with her. She was so knowledgeable about Monet and Van Gogh, French history, Paris...everything! It was a very memorable day. I highly recommend this excursion. It was worth every euro!

WE ONLY HAD ONE DAY IN PARIS AND WE LOVED EVERY MINUTE !!!!! Our cruise included an opportunity to spend a day in "gay Paree ". Booked and paid for a private tour with France.com several months before we left so were a little apprehensive that no one would be there the day we docked . No worries, Gwen , our awesome driver and extremely knowledgable tour guide was waiting when we disembarked. He managed to hit all of the fabulous sites we wanted to see and also enjoy an outdoor cafe "people watching ." Kudos to John who helped us plan it and Gwen who made it happen !!!!!!

IKEA FRANCE IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns