I had originally purchased a ticket for… I had originally purchased a ticket for may 17, to Orlando, ended up wanting to leave a day sooner , no problem paid to leave one day sooner, the travel agent didn't cancel the trip so it looked line we was a no show for the following days flight and they cancelled our flight and didn't tell us until we was at airport Sunday to leave. Never again will ever use cheaptickets. Never....

SO FRUSTRATING! Been trying to call / email / reach them everyday for the past 1 week to cancel my ticket on the corona virus. Managed to get them once on the phone but refused to refund the ticket! Booking the ticket on their website is fine if you want cheap tickets but if you want anything cancelled or changed, it is SUCH A HASSLE!

Buy tickets on line… I bought 2 tickets through this company. An half hour later they told me that it wasn't available for the price they asked. Then they told me it can take up to 10 days before I get my money back. But they said to make up we give you a voucher of 15 euro. Hopeless company. Never book with them.

Have never had a worse experience with… Have never had a worse experience with a company and their customer service. Booked a flight that said “no cancellation fee if canceled within 24 hours”. I called to cancel 15 hours later, spent 1.5 hours on the phone, just for them to tell me they can’t cancel. Will never use this website again. Legit false advertising.

Really really crappy Service Really really crappy Service. I have booked two tickets with flight protection plan and they cancel return ticket and refund small portion of money but never really return a penny from flight protection plan They never answer when ever I call. Never ever using this website and including Travelocity, Orbitz, Hotels.com, Hotwire, Trivago, CheapTickets and eBookers, all owned by same garbage group