we paid for tickets that we did not book, IT'S A SCAM!! So we booked or tickets on the 22nd of October on date of 24th of December till 7th of January, we know for sure that we booked on this date because we booked our busses also and it's the day before Christmas like??!! Now they send us flight tickets for the 24th of January till 7th of February, THE WRONG DATES!!! We spend almost €500 on this tickets and there anwser to us is: Well that can happen if you buy cheap tickets?!! Like these are not CHEAP if you have to buy them again...!!!!! Because you can't change the dates even for an additional cost. Now if we looked at the reviews people say the same thing, if you call them they all say the same thing. The soon if you ask them a question they say i can't hear you or your voice is breaking down or whatever!! So conclusion we have to buy our tickets again. That's a lot of money that we actually wanted to use for the holidays!!

SO FRUSTRATING! Been trying to call / email / reach them everyday for the past 1 week to cancel my ticket on the corona virus. Managed to get them once on the phone but refused to refund the ticket! Booking the ticket on their website is fine if you want cheap tickets but if you want anything cancelled or changed, it is SUCH A HASSLE!

I had originally purchased a ticket for… I had originally purchased a ticket for may 17, to Orlando, ended up wanting to leave a day sooner , no problem paid to leave one day sooner, the travel agent didn't cancel the trip so it looked line we was a no show for the following days flight and they cancelled our flight and didn't tell us until we was at airport Sunday to leave. Never again will ever use cheaptickets. Never....

Really really crappy Service Really really crappy Service. I have booked two tickets with flight protection plan and they cancel return ticket and refund small portion of money but never really return a penny from flight protection plan They never answer when ever I call. Never ever using this website and including Travelocity, Orbitz, Hotels.com, Hotwire, Trivago, CheapTickets and eBookers, all owned by same garbage group

Buy tickets on line… I bought 2 tickets through this company. An half hour later they told me that it wasn't available for the price they asked. Then they told me it can take up to 10 days before I get my money back. But they said to make up we give you a voucher of 15 euro. Hopeless company. Never book with them.