Have never had a worse experience with… Have never had a worse experience with a company and their customer service. Booked a flight that said “no cancellation fee if canceled within 24 hours”. I called to cancel 15 hours later, spent 1.5 hours on the phone, just for them to tell me they can’t cancel. Will never use this website again. Legit false advertising.

Dishonest business avoid at all cost Do not use buy your tickets from Cheaptickets. I booked for a friday flight and keyed in my details as per usual and made payments. However, upon receiving the confirmation email i noticed that the flight was shown Saturday instead. Wrote an email to their CS only got a reply to use their chatbot, and they will use the airline's policy nonsense to prevent a refund despite issues from their side. Ticket cost $80, cancellation fees $125 excluding airline fees. You do the math and wonder why customers don't even bother to proceed with their nonsense.

DO NOT USE! Online only company for any support for bookings. I needed to change my ticket for bereavement reasons, and they will not contact the trade desks for an airline to do that. The agents are trained with scripts to ensure that they get your money, and will not do any work or incur any charges to support issues you may have. They will not get on the phone with an airline and do anything on your behalf. Use them at your own risk, but I promise you it's not worth it. If you buy a ticket, you'll be lucky to fly or be able to use your ticket in anyway. Do not use budgetair.com, CheapTickets, Vayama, Vliegwinkel and Flugladen. The company is affiliated with SGR, ANVR, IATA and the Dutch Home Shopping Organization. They are fraudsters, IMHO, and the company executives and ownership should be in jail.

I suggest to report this company doing fraudulent activities to European Union complain desk. I suggest to report this company doing fraudulent activities to European fraud complain website. "Justice Europa EU - Content Rights of Victims of Crime in Criminal Proceedings 171" Please help to report this company doing fraudulent activities. In line with the COVID and ZERO SUPPORT provided by CRAP CheapTicket.nl or Cheapticket.ch, I advise you to sue this agency for not providing any support. See this link to complain or use LAW service to run after this crooks. Please look for this in google "klacht nl direct-juridisch-advies-nodig"

I also have to give one star just to… I also have to give one star just to write this review. CHEAPTICKETS WON’T HONOR MY ROUND TRIP TICKET CANCELLED DUE TO COVID - OVER $400 AND PAID FOr WITH INSURANCE. I keep getting the run around that they can’t honor my Air Canada tickets - no understandable reason (this was after I reached their headquarters in California). BE FOREWARNED. DISHONEST so-called business.