Good experience I have been using cheaptickets.com for ten years and I am very satisfied with their service. I have booked flights to various destinations around the world and I have always found the best deals and options on their website. They also have l a helpful customer support team that can assist you with any changes or issues you may encounter. I highly recommend Cheaptickets to anyone who is looking for a reliable and convenient way to travel.

Dishonest business avoid at all cost Do not use buy your tickets from Cheaptickets. I booked for a friday flight and keyed in my details as per usual and made payments. However, upon receiving the confirmation email i noticed that the flight was shown Saturday instead. Wrote an email to their CS only got a reply to use their chatbot, and they will use the airline's policy nonsense to prevent a refund despite issues from their side. Ticket cost $80, cancellation fees $125 excluding airline fees. You do the math and wonder why customers don't even bother to proceed with their nonsense.

Customer Service virtually not… Customer Service virtually not existing. Our flight was automatically changed to another flight by the airline, which made our travel plans a mess. Changing the flight was not possible: the airline said, we need to talk with Cheaptickets. Cheaptickets has a chat bot which did not resolve anything and contacting by email is a joke, since they first ask you to confirm that you really want the email to be processed by them and that it is going to take five(!) days. So if anything goes wrong, don't count on this company, they will leave you alone.

I also have to give one star just to… I also have to give one star just to write this review. CHEAPTICKETS WON’T HONOR MY ROUND TRIP TICKET CANCELLED DUE TO COVID - OVER $400 AND PAID FOr WITH INSURANCE. I keep getting the run around that they can’t honor my Air Canada tickets - no understandable reason (this was after I reached their headquarters in California). BE FOREWARNED. DISHONEST so-called business.

Unusable tickets Cheaptickets sold me 2 Ryanair tickets for 2 14 year old children. Ryanair doesn't accept them unaccompanied. Afterwards I saw that the website of Ryanair makes it impossible to book for 2 minus 16. But cheaptickets shamelessly sold me 2 unusable tickets. When I noticed it I couldn't reach them because they don't have a real service desk, only a chatbot that answers standard questions. Do not book with them!