Peter
GBTerrible standards and foreign customer service in India Scam! They sell single rooms as doubles and the hotels say 5* but are not- This is the sites rating no way five star- avoid this company scam Holidays poor quality and use customer services companies based aboard - golden bay hotel- falling apart AVOID THEM !
Brian
GBBooked through Google Booked through Google, only to find out it was actually through LMT. After the stay, had separate charges from both LastMinuteTravel and the hotel. Called the hotel to say they shouldn't have charged me, they responded that LMT had not provided payment, so I am responsible and to call LMT. Was on hold for 1/2 hour before having to hang up due to other responsibilities. Surpised that Google allows such a disreputable company operate under their name.
Fiona Hilton
GBAfter an earlier review I had a… After an earlier review I had a response from Last Minute on 21 August, promising feedback on the issue I raised within 28 days. Well it's now 29 September and still I have heard nothing. Only another 2 months before the first anniversary of my mother's death which caused the problem with my short break!
Chintan Patel
CAGarbage service from scam company Garbage service from scam company, made a fully refundable hotel booking. went to cancel and no where on their site is there an option to cancel, try calling them for 5 days on different times and no one ever picks up their phone. Opened a ticket on their support site, twice now, and still no response. Never experienced such a shameless stealing tactic.. how is this scam organisation let to operate?
PP
ESTerrible Customer Service - AVOID! I have been trying for over a month to get a refund for an outbound flight that was cancelled by the airline. The process is insane. It is impossible to talk to anyone other than a chatbot. Finally, after numerous enquiries, today my "options for refund" arrived via email. Turns out that anything other than a travel voucher with the same company involves a 35 Euro admin fee and will take months, even though the cancellation came from their side. Ripoff!