Garbage service from scam company Garbage service from scam company, made a fully refundable hotel booking. went to cancel and no where on their site is there an option to cancel, try calling them for 5 days on different times and no one ever picks up their phone. Opened a ticket on their support site, twice now, and still no response. Never experienced such a shameless stealing tactic.. how is this scam organisation let to operate?

LM give Booking.com a bad name! As others have said, LM customer service won't do anything except acknowledge your request. I needed to delay a departure date due to Covid and they just kept delaying until the point it was too late and more costly to make changes. Funny how they give you access to make the booking but not to amend it. Maybe because they want to charge more money for late changes. Be very careful and please note that some holidays supplied on the Booking.com site are actually supplied by Lastminute.

Booked a trip that had a total of £900… Booked a trip that had a total of £900 with £50 deposit. Then I read reviews on the hotel and they were awful (READ REVIEWS BEFORE BOOKING). So I then cancelled and rebooked a different hotel, and got charged £557 cancellation fee even tho I cancelled within 2 hours of booking. Biggest legit scammers out there

Awful service been waiting since June… Awful service been waiting since June unable to get through by phone. Sent many emails which come back. Now going through resolver and if no luck will take it further. Booked same flights as friends Turkish Airlines They booked direct got their refunds I booked through last minuite and no refund. Company has no customer service and is a shambles. Desperately need these funds back now so disappointed!

Terrible company _Lastminute I wish I could give them 0* !!!!!! How can a company exist without customer service, no email _no telephone to contact. We booked tickets 14/5/2022, unfortunately, it has one ticket mistake in the last name. We contacted them immediately but everyday got same answer " we are dealing with that don't worry sir!" and 1 month already pass, didn't get anything from them, although we were pushing them nearly everyday. Our trip will fly at next week. Now my family like seating on the fire!