Terrible company _Lastminute I wish I could give them 0* !!!!!! How can a company exist without customer service, no email _no telephone to contact. We booked tickets 14/5/2022, unfortunately, it has one ticket mistake in the last name. We contacted them immediately but everyday got same answer " we are dealing with that don't worry sir!" and 1 month already pass, didn't get anything from them, although we were pushing them nearly everyday. Our trip will fly at next week. Now my family like seating on the fire!

SCAMMERS This company are a complete joke, you just cannot make contact with them, have tried on numerous occasions without success. I booked with them on 11/01/20 for flights to Cardiff, I have a ten digit booking reference no, they now ask you for a nine digit ref and your original ref.no is not recognised. I did receive a credit note against my original booking then received a new invoice dated 22/10/20.. I have a horrible feeling that I have been scammed, cannot make any headway through my bank either.. DO NOT USE THESE TRICKSTERS..

Quick resolution (Fraud) Update, the situation was quickly solved and I have received the money back. I have used this site in the past and so I will continue to use even though there has been this problem, which has been solved. Fraud, they took my money without a reservation (the hotel reservation failed because the credit card was refused, but they took the money anyway, how this is possible!!!)

Booked through Google Booked through Google, only to find out it was actually through LMT. After the stay, had separate charges from both LastMinuteTravel and the hotel. Called the hotel to say they shouldn't have charged me, they responded that LMT had not provided payment, so I am responsible and to call LMT. Was on hold for 1/2 hour before having to hang up due to other responsibilities. Surpised that Google allows such a disreputable company operate under their name.

LM give Booking.com a bad name! As others have said, LM customer service won't do anything except acknowledge your request. I needed to delay a departure date due to Covid and they just kept delaying until the point it was too late and more costly to make changes. Funny how they give you access to make the booking but not to amend it. Maybe because they want to charge more money for late changes. Be very careful and please note that some holidays supplied on the Booking.com site are actually supplied by Lastminute.