£40 to sit together, despite choice of over 100 seats. Checked in online 24 hours before flight from Mauritius to Gatwick. Well over 100 seats to choose from, but my wife and I had been allocated different seat rows. EVERY spare seat (even the ones on our individual rows) were marked as 'extra comfort' and incurred an additional charge, so I had to fork out about £40 to sit next to my wife. This is obviously a deliberate ploy, which you might expect from certain slimy budget airlines but when you're forking out the best part of £1k for a return journey, in my opinion this is cheap, nasty, profiteering & sly business practice. Air Mauritius you should be ashamed of yourselves.

Great outward journey Great outward journey, helpful staff who gave us empty rows as we had 2 children, the kids were able to sleep the whole journey. Only problem is that we have been told our return flight is not with Air Mauritius and we are flying back with HiFly as they have some plane issue, HiFly has a really bad rep. so I am not looking forward to it!

Delayed due to rotation Delayed due to rotation Whatever that means

Shocking. 0 stars for customer service We were meant to be travelling with Air Mauritius. They cancelled our flight with NO notification via email. Our holiday provider notified us. They removed our booking reference without providing a new one so we couldn't access our booking online via their website. We paid for extra services which we needed a refund for due to the cancellation. After 40 minutes waiting on the phone I was given incorrect information how to go about this by the customer service person.

3 year old seat NOT booked together! Absolutely appalled with Air Mauritius and the way we were treated. Booked 5 months in advanced only told a family of 3 are not sitting together. A 3 year old child? Mother sitting behind the child, and I am at the back of the plane! Mr Vel thinks this is ok? Absolutely dreading the flight home. BTW this a ploy for you to PAY to change your seats! Air Mauritius used to be great but this? (Please note there were helpful gate staff & crew) but Customer service training is needed - for management!