NEVER AGAIN!!!!! NEVER AGAIN!!!!! our flight from Gatwick was delayed by over 9 hours and no offer of food or drink. finally arrived in Mauritius, waited over 2 hours for baggage only to find out that my mums suitcase was not put on plane at Gatwick because the check in staff was too busy chit chatting with others and on his phone so he didn't tag it. Given a ref no. in Mauritius and told I could track, but to date nothing! my mums case is still missing to date and have had no response from Air Mauritius. They ignore emails and refuse to answer phone. Aeroplanes are budget to say the least with cold food, uncomfortable seats, below par for international long haul flight, been on better planes to Canary Islands. Will never use this outfit again.... even the locals don't like using them and that's saying something.

Fly ba . Save the stress and money Air Mauritius as a airline is a unbelievable joke of a company. It cancelled 4 flights on us , one with no phone call. The delays on the flight over should have warned me. This has been a awful experience. I finally got home 5 days after we expected.

Worst Airline ever Worst Airline ever. On Saturday 13th. Flight Mk042 was delayed into Gatwick from Mauritius was scheduled to depart at 10.25pm and actually departed at nearly 3.30am. By the time we landed in Gatwick and got our luggage it was over 6hr delay. We missed our connection at Heathrow. There were 14 of us. The Air Mauritius rep at Gatwick send us to a hotel and told us our flights were rescheduled the next day . Next day we go to the airport no ticket were paid to our connecting airlines. They just didn't gave a toss. Mr Vel Rengasamy (station Manager Gatwick) you should be ashamed of yourself,none of your staff were available to talk to in UK.

WORST AIRLINE AND STAFF!!!! Terrible airline! Delayed for over 10 hours. Staff have not communicated anything and are NOT friendly or helpful. Flight moved to 2am and then boarding delayed even further because the luggage had not been loaded!! Absolutely shocking!!! Will NEVER be flying with air Mauritius again! Ruined the holiday of many travellers!!!

If we could give 0 stars we would If we could give 0 stars we would. Currently sitting at Mauritius airport after our connecting flight to London yesterday got cancelled. Back to the airport today to be told this one is 'delayed' but they have no idea until when or why. Absolutely abhorrent service/information provided.