NEVER AGAIN!!!!! NEVER AGAIN!!!!! our flight from Gatwick was delayed by over 9 hours and no offer of food or drink. finally arrived in Mauritius, waited over 2 hours for baggage only to find out that my mums suitcase was not put on plane at Gatwick because the check in staff was too busy chit chatting with others and on his phone so he didn't tag it. Given a ref no. in Mauritius and told I could track, but to date nothing! my mums case is still missing to date and have had no response from Air Mauritius. They ignore emails and refuse to answer phone. Aeroplanes are budget to say the least with cold food, uncomfortable seats, below par for international long haul flight, been on better planes to Canary Islands. Will never use this outfit again.... even the locals don't like using them and that's saying something.

Cancelled our flight Cancelled our flight, couldn't get through to anyone, the hotel informed us then we had to pay £833 for accommodation in an emergency. found out after that air mauritius has paid for other peoples hotel on our flight and now are refusing to pay ours. would not fly again, as a travel agent will be taking this further.

If we could give 0 stars we would If we could give 0 stars we would. Currently sitting at Mauritius airport after our connecting flight to London yesterday got cancelled. Back to the airport today to be told this one is 'delayed' but they have no idea until when or why. Absolutely abhorrent service/information provided.

WORST AIRLINE AND STAFF!!!! Terrible airline! Delayed for over 10 hours. Staff have not communicated anything and are NOT friendly or helpful. Flight moved to 2am and then boarding delayed even further because the luggage had not been loaded!! Absolutely shocking!!! Will NEVER be flying with air Mauritius again! Ruined the holiday of many travellers!!!

Avoid Air Mauritius at all cost!!!! Avoid Air Mauritius at all cost, they are impossible to deal with. 2 different flight paths used with them, 3 Cancelled flights within that. They didn't have any accommodation available so we booked two extra nights, trying to get a refund from them on these two nights is impossible. absolute incompetent airline!!! I hope they can sort there S*%T out or this airline will go under, I am surprised the CEO still has a job after looking at all the reviews, must know people in high places!!!!