David Sternberg
GBI was a driver and was verbally and… I was a driver and was verbally and physically assaulted by one of my passengers because I wouldn’t pick them up because they had an infant without a car seat. My car then had a rock thrown at it. I was then reported for discrimination by the passenger and was fired from Lyft for violating their terms. This is an evil company.
James cope
GBLyft and Uber are a joke I’m a driver for Lyft I started in November and I was making good money for them I went to a platinum driver almost immediately and I carried a a 6 star rating in December my car broke down and I was out of work for 2 months while I tried to repair my car finally got a loan to get it fixed so I could return to work for them and the first 2.5 weeks were good then I started getting less and less rides until I was making only 20.00 to 26.00 dollars a day and when I complained about it I was told that they were just being fair to the other drivers i later found out that they fairness was that the other drivers were getting 2 to 3 times more riders than I was sounds like sour grapes but I don’t care anymore. I would tell anyone in Yuma Arizona to stop using Lyft or Uber here because you will get the same rude inconsiderate people thank you for your time
Tana Hubbard
GBI was charged over $70 for my Lyft… I was charged over $70 for my Lyft ride. I was taken to a destination that would have been a sketch part and Atlanta that I never put in for my trip. I was supposed to go directly from Buford to Braselton and was taken to Atlanta. This did not only, jeopardize my safety, but also charged way too much. The driver was nice and I do not necessarily blame him as as he was sitting in the driveway waiting for me (As I was looking for my phone, I clearly couldn’t have added anything) A new address was added as a stopping point before going to Braselton. I have tried going through the app and of course there or no way to communicate with an agent via chat or on the phone, I am going to take further action if I do not get some sort of communication regarding this matter. I am a single mom and putting my safety and Jeopardy as well as overcharging me is not OK now it is clear there are no customer service numbers
Bingi Don
GBNo offense howerver ghey hire a bunch… No offense howerver they hire a bunch of different cultural people who dont even understand most times how to read the gps!!! They mark that they arrive when they havent even reach the destination to pick u up
Lyft Rider
GBI use Lyft consistently for work I use Lyft consistently for work. The main issue is that it is a gamble with who you get as a driver. Some people can speak both Spanish and English, and some people know how to translate, but some drivers do not know English at all and do not use translate. I’ve spent countless rides translating for the driver on how to use a gate code and how to understand the app. This shouldn’t be the responsibility of the rider but the company itself. This is costly because a few times the driver hasn’t even bothered to use a gate code and causes the rider to walk. I’ve also had experiences where drivers are rude because they get mad at you for not translating. This will cost you a lot of business, and I'm sure with other customers as well if you do not fix this or if you only operate in primarily Spanish speaking areas.