Don’t work for this company Don’t work for this company, a friend was one ride away from getting his bonus…and how convenient lift disabled his app so he couldn’t drive . He called the customer service to see what happened. And the person straight up lies says he can’t help and there’s no person to help in that department and that he will be contacted through email within 24-48 hours . 2 days later he spoke to lift again in that department that the person said there’s no one he can talk to . And once again they lied and said someone complained about non working seat belts which is another lie. And that they tried to email him , which is another lie. This company scams their drivers . And by the looks of these reviews they scam their riders too. Meanwhile my friend is going through hardship trying to feed his 3 kids and this company is just taking , like they don’t make enough. What a sad world we live in. Beware of this company

Lyft and Uber are a joke I’m a driver for Lyft I started in November and I was making good money for them I went to a platinum driver almost immediately and I carried a a 6 star rating in December my car broke down and I was out of work for 2 months while I tried to repair my car finally got a loan to get it fixed so I could return to work for them and the first 2.5 weeks were good then I started getting less and less rides until I was making only 20.00 to 26.00 dollars a day and when I complained about it I was told that they were just being fair to the other drivers i later found out that they fairness was that the other drivers were getting 2 to 3 times more riders than I was sounds like sour grapes but I don’t care anymore. I would tell anyone in Yuma Arizona to stop using Lyft or Uber here because you will get the same rude inconsiderate people thank you for your time

The new “diversity and inclusive”… The new “diversity and inclusive” implementations are an absolute joke. Their drivers? Due to being 1099 they are able to have their civil rights violated at wills by this company and they are habitual at doing so. They couldn’t care less if you’re on of their drivers, people complain you’re Black? They might ban the driver to appease the riders. Looking to submit medical documentation under the ADA? Well they couldn’t care less about what a Board Certified Medical Doctor has to say, but hey they went and directly copied a company to a T so they must be more qualified than a 10 year college/residency graduate. I mean they saw another company, copied literally ever aspect about it, and then put a mustache on the front 😂 I met the creator, or copier I should say, and I wonder if your mustache is still dyed pink? This is why you go with the company who started it all and not the hack who thought giant pink mustaches on their cars would set them apart, until after a few months when they would start to turn black 😂 did use them when they came out in SF, hired the worst drivers and was involved in an accident due to one. Uber has never failed me once!

Overcharged almost double what I was… Overcharged almost double what I was quoted at time of ordering the car. Submitted an online ticket to correct the situation. CSR acknowledged what I was originally quoted and said I was correctly charged despite that not being the case. I showed him the receipt. He said he can't help me. 13 e-mails back and forth and needed to do a credit card dispute.

I use Lyft consistently for work I use Lyft consistently for work. The main issue is that it is a gamble with who you get as a driver. Some people can speak both Spanish and English, and some people know how to translate, but some drivers do not know English at all and do not use translate. I’ve spent countless rides translating for the driver on how to use a gate code and how to understand the app. This shouldn’t be the responsibility of the rider but the company itself. This is costly because a few times the driver hasn’t even bothered to use a gate code and causes the rider to walk. I’ve also had experiences where drivers are rude because they get mad at you for not translating. This will cost you a lot of business, and I'm sure with other customers as well if you do not fix this or if you only operate in primarily Spanish speaking areas.