Lyft charged me for two trips of $53… Lyft charged me for two trips of $53 and I never was picked up. Will have to dispute charge at the bank. Lyft has no customer service to dispute their findings.

Don’t ever I mean don’t ever confirm a ride from Jose Don’t ever I mean don’t ever confirm a ride Dat has dis license plate # VRY2746 his name is Jose he asked me soon w got on the eway where I was going n why . So I proceeded n said my peoples place after Dat he goes n asked am I visiting people ? N I was like why does it matter what I’m doing . Then lastly he states “idk this just seems so far” n I responded n said you can see the location before you pick the ride . So to save my ass I changed the address I was going to to an address down the street to b in the save side n I can see this man turned I. His blinkers n drives off really really slow . I den take precaution like yo dis is not right so I kinda go towards the grass inna dark I can see him parked towards as if he’s waiting on him to pass him walking by . Even then I have not walked in my house I stand dere because I felt as if it’s saver to have my ass other den dis man forever knowing where I live n he literally turns his lights off !!!!! Watch out ladies his name is Jose he needs to b FIRED ASAP @LYFT

Totally disappointed!! Never ride again!!! Book a ride at 5.40 Driver supposed to come at 5.46 as the confirmation. But on the map noticed he is going far away from my location. Then msg him and asked whether he is coming. He said on the way. But he is going 17 minutes far away and then he mentioned he is on the way. Then he came to pick up me at 6. 27 pm. Totally disappointed about the service and the way the driver acted. I was waiting after works to going home to my kids and because of this I had to paid extra $15 per kid, to Nanny. Never need to ride again with them and decide to go back with Uber or any other service. Wish I can give 0 start to this service. Totally upset about the service I have all evidence and time to time screen shots.

I have been using Lyft for years and… I have been using Lyft for years and never had any problem until last week! I received a promotion of $8.00 off each ride up to 3 rides. Then I wanted to take advantage of the promotion; so, I got on a ride to downtown Philadelphia with a return ride. I expected to get $16.0 off for my 2 rides but to my surprise, I was charged the complete fare. I tried to speak with their customer service but did not succeed. $16.00 may not be that big of a deal but the fact that Lyft did not honor their promotion evoked me decide to say goodbye to Lyft forever!

App chose dangerous pickup location I've been using Lyft for years and previously, it would have driver pickup at my exact address. For some strange, unsafe, exhausting and dangerous reason, the app chose to have me walk in the dark to an address 4 blocks away, down a busy highway. I called the driver to give exact address for pickup. When driver entered address in app, driver was sent 10 blocks from actual pickup address. 😳 the app would not allow to edit pickup location without CANCELING ride, which would have charged me for THEIR ERROR. if this continues, I will go back to using UBER.